Medical - Lead Registered Nurse
San Diego American Indian Health Center
Lead Registered Nurse (RN)
We are an FQHC community health center dedicated to embodying the values central to American Indian cultures. This includes respect for our patients, acknowledgement of the whole person, and a focus on working together to ensure health for the individual, and therefore the community. We invite persons of all tribes, ethnic backgrounds and walks of life to experience the comprehensive care we deliver and to contribute to the services we provide for children, youth, families, adults, and elders.
The Lead Registered Nurse (RN) plays a crucial role in overseeing the nursing and medical assistant staff and ensuring the delivery of high-quality patient care. The Lead RN coordinates nursing activities, manages patient care plans, and collaborates with healthcare professionals to optimize patient outcomes. Responsible for managing the individualized patient care by promoting and restoring patients' health through the nursing process; collaborating with physicians and multidisciplinary team members; providing physical and psychological support to patients, friends, and families.
Key Responsibilities:
- Performs appropriate treatments as ordered by physician in an accurate and timely manner.
- Performs therapeutic nursing interventions as established by individualized plan of care for the patient and his/her family.
- Delivers care with appropriate age and cultural competence to specific patient populations according to individualized needs.
- Provides individualized patient/family education customized to the patient and his/her family.
- Documents patient assessment findings, physical/psychosocial responses to nursing intervention and progress towards problem resolution.
- Initiates emergency resuscitative measures according to adult resuscitation and advanced life support protocols.
- Maintains confidentiality in matters related to patient, family, and client facility staff.
- Provides care in a non-judgmental, non-discriminatory manner that is sensitive to the patient's and family's diversity, preserving their autonomy, dignity, and rights.
- Reports patient condition to appropriate personnel during each shift.
- Maintains current competency in nursing specialty by attending educational workshops, procedures or protocols.
- Conducts ongoing assessments as determined by patient's condition and/or the client facility's policies, procedures or protocols and reprioritizes care accordingly.
- Develops plan of care that is individualized for the patient reflecting collaboration with other members of the healthcare team.
- Reviewing professional publications; establishing personal networks; participating in professional societies.
- Possesses strong phlebotomy skills and is able to work in laboratory and perform successful blood draws, use appropriate tubes for labs, and send lab orders/specimen samples to Quest in a timely manner.
- Consistently demonstrates superior customer service in interactions with patients; Utilizes strong interpersonal communication skills with staff in all different departments.
- Is able to guide MAs in workflows and assist with procedures / skills as needed.
- Assists the Clinic Manager in training new and existing staff to ensure all clinical staff provide quality medical treatment.
- May assists clinic manager with disciplinary actions, and performance evaluations.
- Checks and oversees maintenance of clinic logs including refrigerator and freezer temperatures twice daily (AM/PM), room cleaning, hazardous waste, and expiration dates.
- Assists/oversees medical supplies inventory and materials.
- Utilizes strong time management skills among clinical tasks and administrative tasks; assists in reviewing incoming faxes for urgency, delegates' tasks as appropriate to other MAs, Providers, front office, or RN.
- Demonstrates proficiency in the use of the clinic's E.H.R, including appropriate documentation of visits, telephone notes, medical Rx refill requests, referral process, and data entry into patient's chart.
- Checks CAIR for up to date IZ records.
- Assists clinic manager with HEDIS, UDS, GPRA measures.
- Assists clinic manager in facilitating inter-department communication.
- Performs other duties as assigned.
Supervision and Leadership:
- Lead, mentor, and supervise registered nurses and medical assistants' day duties.
- Conduct performance evaluations and provide feedback to nursing staff.
- Ensure compliance with healthcare regulations and standards.
Patient Care:
- Develop and implement patient care plans.
- Conduct patient assessments and provide direct patient care as needed.
- Monitor and document patient progress and outcomes.
Coordination and Collaboration:
- Collaborate with physicians, specialists, and other healthcare professionals to provide comprehensive patient care.
- Coordinate patient care services across different departments.
- Facilitate communication between patients, families, and healthcare teams.
Administrative Duties:
- Maintain accurate patient records and ensure confidentiality.
- Manage scheduling and staffing to ensure adequate coverage.
- Participate in quality improvement initiatives and policy development.
Education and Training:
- Provide ongoing education and training to nursing staff.
- Stay updated on best practices and new healthcare regulations.
- Implement educational programs to enhance nursing skills and knowledge.
Qualifications:
- Education: Bachelor's Degree in Nursing (BSN) required; Master's Degree in Nursing (MSN) preferred.
- Licensure: Active Registered Nurse (RN) license in the state of California.
Experience:
- Minimum of 5 years of nursing experience, with at least 2 years in a leadership role.
Skills:
- Strong leadership and supervisory skills.
- Excellent communication and interpersonal skills.
- Proficiency in electronic health records (EHR) systems.
- Ability to manage multiple priorities and work in a fast-paced environment.
Certifications:
- Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) certifications required.
Working Conditions:
- Primarily works in a clinical setting.
- May require evening or weekend hours to meet patient needs.
Preferred:
- FQHC background.
- Familiarity with community health clinics.
- ECW EHR.
- Prefer a Master's degree from an accredited university or professional school for a Nursing, and at least 2 years of experience; or a BA and 4 years' experience
Special Conditions of Employment:
- CPR/ BLS certification: Maintain a current Basic Life Support (BLS) certification issued by the American Heart Association (AHA), the American Red Cross, or an equivalent organization. Certification must include an in-person, hands-on skills assessment. Online-only certifications are not accepted.
- Annual background checks: Consent to annual background checks as a condition of continued employment, to ensure compliance with organizational standards and eligibility requirements.
- For-Cause Drug Screening: Comply with drug screening requirements when initiated by the organization for cause, to support a safe, compliant, and drug-free workplace (including marijuana).
- Ongoing Compliance Requirements: Maintain up-to-date compliance with all required annual renewals, including professional licenses, certifications, physical examinations, TB testing, and mandatory regulatory trainings as assigned by the San Diego Community Health Center (SDCHC).
Knowledge, Skills, and Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills, record-keeping skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
Ability to act with integrity, professionalism,
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