Hotel Event Coordinator

Join Our Team at The Doubletree by Hilton Manhattan, Kansas!

The Doubletree by Hilton Manhattan, Kansas, is seeking a Hotel Event Coordinator!

About Us:
Working at the DoubleTree by Hilton Manhattan, Kansas, offers numerous benefits, including professional growth within the globally recognized Hilton brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, discounted hotel stays, and a supportive, team-oriented work environment. DoubleTree Manhattan, near Kansas State University, is the ideal place to grow your career in hospitality. Just minutes from Sunset Zoo and Aggieville, our pet-friendly hotel offers a heated indoor pool, hot tub, fitness center, and versatile meeting space. We are committed to creating exceptional experiences for guests and an outstanding workplace for our team.

Why This Role?
Working as a Hotel Event Coordinator at Doubletree by Hilton Manhattan Kansas, offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities. Associates enjoy working in a vibrant atmosphere with diverse guests, live music events, and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience.

What's In It for You?
Comprehensive Benefits: Medical, Dental, and Vision - BEGIN DAY ONE
Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
Time Off: Vacation, Personal Days, and Holiday Pay
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses
Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more

Responsibilities for the Hotel Event Coordinator include:
Event Planning and Coordination

• Consult with clients to understand event requirements (corporate events, weddings, banquets, meetings, etc.).
• Develop detailed event plans, timelines, and floor layouts.
• Coordinate all aspects of events, including room setup, catering, audiovisual needs, décor, and entertainment.
• Conduct site tours for potential clients, showcasing hotel event spaces and amenities.

Client Relationship Management

• Serve as the primary contact for clients from initial inquiry through post-event follow-up.
• Maintain positive relationships to encourage repeat business and referrals.
• Respond promptly to inquiries, proposals, and follow-ups via email, phone, or in person.

Collaboration with Internal Departments

• Work closely with the Sales, Food & Beverage, Banquets, Housekeeping, and Front Office teams to ensure seamless event execution.
• Communicate events clearly through event orders and pre-event meetings.

Operational Duties

• Ensure event spaces are properly set up according to client specifications and brand standards.
• Monitor events onsite, problem-solve issues as they arise, and ensure guest satisfaction during events.
• Manage event billing, contract execution, and compliance with hotel policies.

Administrative Tasks

• Prepare contracts, banquet event orders (BEOs), and invoices.
• Track event details in event management systems (such as Delphi or similar CRM tools).
• Maintain organized records of events, client communications, and revenue data.

Sales Support

• Assist the sales team by generating new business leads
• Participate in hotel marketing initiatives, event showcases, and community outreach efforts.

Financial Accountability

• Maximize event revenue opportunities through up-selling of food, beverages, and additional services.
• Ensure events stay within the agreed budget when necessary.

Brand Representation

• Uphold DoubleTree and Hilton brand standards in every event execution.
• Deliver a warm, professional, and service-driven experience consistent with the DoubleTree culture (such as the signature "warm cookie welcome").

What We are Looking for in a Hotel Event Coordinator includes:

• High school diploma or equivalent
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.

Applicants should have the flexibility to work weekends & holidays

Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.

Join us in shaping the future of hospitality in Manhattan, Kansas! Apply today!