Process Improvement Specialist (Hybrid / Telework)

Red Pulley Technology Solutions, Inc. is seeking a Process Improvement Specialist to support the Bureau of Medicine and Surgery (BUMED) Improvement Sciences Directorate. This role supports Navy Medicine's mission to improve operational readiness through standardized process improvement, project execution, and data-driven decision-making across geographically distributed commands.

The Process Improvement Specialist will execute Continuous Process Improvement initiatives, support project delivery, and apply Lean Six Sigma methodologies across commands with varying levels of Improvement Sciences maturity.

This position follows a hybrid delivery model with approximately 60 percent onsite support at the Naval Medical Forces Development Command, San Antonio, TX, and 40 percent virtual.

Location: San Antonio, TX (Hybrid)
Clearance: DoD Active Secret (Preferred)
Employment Type: Full-Time

Minimum Qualifications:

• Bachelor's degree in a relevant field such as Healthcare Administration, Statistics, or related discipline
• Minimum of 6 years of experience applying improvement methodologies and supporting or leading projects
• Strong understanding of improvement methodologies, including Lean, Six Sigma, PDSA/PDCA, and change management
• Proficiency in data analysis , including use of statistical software and tools
• Demonstrated experience in problem-solving and root cause analysis
• Strong written and verbal communication skills
• Experience facilitating meetings, workshops, or training sessions
• Demonstrated project management skills
• Ability to work collaboratively across diverse teams and organizational levels
• Active DoD Secret Clearance

Requirements


Preferred Qualifications

• Master's degree in a relevant field
• Lean Six Sigma Green Belt or Black Belt certification
• PMP or other project management certification
• Experience supporting DHA, BUMED, or military healthcare programs
• Experience with Power BI, Tableau, or similar data visualization tools
• Experience supporting SharePoint or knowledge management platforms

Key Responsibilities

• Support process improvement initiatives using Lean, Six Sigma, and related methodologies
• Conduct process mapping, root cause analysis, and workflow assessments
• Analyze data using statistical tools to identify trends and improvement opportunities
• Support development and tracking of KPIs, dashboards, and performance metrics
• Assist in planning and execution of improvement initiatives and projects
• Facilitate meetings, workshops, and training sessions
• Develop reports, briefings, and documentation for leadership
• Collaborate with cross-functional teams across multiple Navy Medicine commands
• Support knowledge management efforts including SharePoint

Benefits:

At Red Pulley Technology Solutions, we invest in our people so they can deliver exceptional results in support of critical missions. Our comprehensive benefits package includes:

• Competitive compensation aligned with experience and market conditions
• 401(k) retirement plan with company matching to support long-term financial security
• Comprehensive health coverage, including medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Life insurance coverage for added peace of mind
• Generous paid time off (PTO) to support work-life balance
• Parental leave for growing families
• Professional development assistance, including training and certification support
• Tuition reimbursement to encourage continued education and career advancement

Our benefits reflect Red Pulley's commitment to workforce stability, professional growth, and creating an environment where mission-focused professionals can thrive.

Affirmative Action/EEO statement

Red Pulley is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.