Host/Hostess

Job Description

Job Description

Job Summary: Responsible for greeting guests at the door, seats guests in appropriate area of restaurant/bar. Presents menus to guests in a friendly, professional and quick manner and informs guests of daily specials.

Principal Duties/Tasks:

• Greet all guests in a pleasant and timely manner.
• Ensure that work stations are stocked/filled before and after every shift.
• Advise supervisor of any member/guest complaints.
• Attend all meetings/training sessions requested by the supervisor.
• Keep all Food and Beverage areas clean at all times and assist with up-keep of all equipment.
• Serve food and beverage items that meet the standards, as outlined by the menus and health regulation.
• Maintain responsibility for all guest checks and turn them into your supervisor or designated area.
• Handle any problem that might arise both courteously and professionally.
• Set-up and break down tables, chairs, theme decorations and other equipment as requested.
• Operate within all guidelines, policies and standards.
• Ensure complete guest satisfaction from start to finish. Perform all duties necessary before and after breakfast/lunch/dinner service in accordance with Kiln Creek Golf Club & Resort's policy's and standards.

Physical Skills: Squatting, bending, kneeling is required. Carrying weight that exceed 25 lbs. with one arm and many duties that require carrying weight of 50 lbs. scrubbing walls/floors, walking and standing for periods of 6 hours or more per shift.

Working Conditions: Work primarily indoors in a bar/lounge/restaurant environment. Exposure to sharp and rapid equipment movement hazards, sharp utensils, extremely hot stoves, grills and food items, and dangerous chemicals/solvents if proper safety procedures are not followed.

Village of Kiln Creek Owners Association is a zero-tolerance drug and alcohol facility. All candidates are subject to drug and alcohol testing. A valid driver's license and social security card must be presented.