Supervisor, Production

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We believe in doing well by doing good, reinvesting in the communities we operate, and maintaining a long-standing commitment to sustainability and a sustainable cocoa and chocolate future. We are headquartered in Zurich and have more than 12,000 passionate employees working in over 40 countries worldwide. About the role: The Production Supervisor is responsible for the day‑to‑day operations and projects for production. Key responsibilities include: Ensure compliance with safety, sanitation, GMP, and HACCP requirements. Supervise Change Over Coordinators, Shift Coordinators, and Operators. Audit shift performance across molding, retail, CCC, and receiving areas, including startups and changeovers. Investigate safety concerns and conduct regular site inspections. Monitor and improve line performance based on daily speed standards. Review finished products for quality, packaging, and code compliance. Drive waste reduction, rework, and yield improvement initiatives. Investigate customer complaints, perform root cause analysis, and implement corrective actions. Ensure proper operation and maintenance of departmental equipment. Maintain KPI tracking and visual management boards. Identify training needs and ensure employee training and cross‑training, including agency staff. Evaluate employee performance, manage timecards, handle injury reports, and support hiring processes. About you: High school diploma or GED required. Minimum two (2) years of experience working in a food‑manufacturing environment. Minimum two (2) years of people leadership experience. Ability to stand for long periods of time on a concrete floor. Ability to sit for long periods of time. Long periods of computer usage; finger dexterity and hand movement for use of keyboard and mouse, repetitive motion. Kneel, squat, bend, stoop; frequently. Push/pull up to 50 lbs using assisted equipment. Ability to walk up and down stairs, frequently. Must be able to work in a variety of weather conditions and temperatures. Noise level can exceed .85 decibels. What you can expect from Barry Callebaut: Competitive salary and comprehensive benefits package. Environment that welcomes workplace flexibility. An atmosphere where diversity is embraced, and inclusivity is second nature. Opportunity to grow personally and professionally within an organization that values development and internal career growth. Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products. At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth. #J-18808-Ljbffr