Maintenance Technician

Hilton Garden Inn Gastonia | 444 Cox Rd - Gastonia, NC 28054

Join Maya Hotels and Take the Next Step in Your Career!

Are you a hardworking and detail-oriented individual with a passion for hospitality? At Maya Hotels , we are seeking a Maintenance Technician to play a crucial role in ensuring the safety, functionality, and overall upkeep of the hotel. If you thrive in a fast-paced environment and enjoy working with top hospitality brands, this is the opportunity for you!

Why Join Maya Hotels?

Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.

Learn more about us at

What We Offer:

• Medical, Dental and Vision Insurance.
• 100% Employer Paid Life Insurance.
• Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
• Retirement Savings: 401K with Employer Contribution.
• Employee Perks: Employee Referral Program, hotel discounts, and more!
• Work-Life Balance: Paid Time Off (PTO).
• Competitive salary and performance-based bonuses.
• Career growth opportunities within the Maya Hotels family.
• A supportive and friendly work environment.
• The chance to work with ten well-respected hotel brands.

Job Description:

Essential Duties and Responsibilities:

Preventive Maintenance:

• Conduct regular inspections of hotel facilities, including guest rooms, public areas, and back-of-house spaces , to identify potential maintenance issues.
• Perform routine maintenance tasks such as replacing light bulbs, fixing plumbing leaks, and repairing or replacing damaged furniture and fixtures

Repairs and Troubleshooting:

• Diagnosing and repairing electrical systems, HVAC systems, plumbing, and other mechanical systems as needed.
• Respond promptly to maintenance requests and ensure quick, effective resolutions.
• Repair or replace faulty equipment and components, minimizing downtime and inconvenience.

Safety and Compliance:

• Ensure all maintenance activities comply with safety protocols, building codes, and hotel regulations
• Conduct regular safety inspections to identify hazards and take appropriate corrective actions.
• Maintain accurate records of maintenance activities, inspections, and repairs for compliance tracking.

Equipment and Systems Maintenance:

• Perform routine maintenance on boilers, HVAC systems, elevators, fire safety systems, and other critical equipment
• Keep detailed logs of maintenance work and coordinate with external vendors for major repairs or service requirements.

Guest Satisfaction:

• Respond promptly to guest inquiries, requests, and complaints related to maintenance issues.
• Provide exceptional customer service , ensuring guest concerns are resolved efficiently and professionally.

Collaboration and Communication:

• Work closely with housekeeping, front desk, and other hotel departments to coordinate maintenance activities with minimal disruption.
• Communicate effectively with hotel management and colleagues regarding maintenance needs, progress, and potential issues .

Budget Management:

• Maintain an inventory of maintenance supplies and equipment
• Assist in budget planning for maintenance activities by identifying cost-effective solutions and suppliers while maintaining high-quality standards.

Education, Skills and Abilities:

• Education: High school diploma or equivalent; technical or vocational training in a relevant field is preferred.
• Experience: Proven experience in general maintenance or a similar role, preferably in a hotel or hospitality setting.
• Technical Skills: Strong knowledge of electrical, plumbing, HVAC, and general repair techniques.
• Tools & Equipment: Familiarity with maintenance tools, power equipment, and safety procedures.
• Problem-Solving: Excellent troubleshooting and diagnostic skills to resolve maintenance issues efficiently.
• Independence & Time Management: Ability to prioritize tasks and work independently with minimal supervision.
• Communication: Strong interpersonal and communication skills to work effectively with guests and team members.
• Attention to Detail: Commitment to high-quality standards and safety compliance.
• Flexibility: Ability to work evenings, weekends, and holidays as needed.

Physical Requirements:

• Ability to stand, walk, climb, push, pull, and lift heavy objects for extended periods.
• Ability to lift and carry up to 50 lbs. (e.g., tools, equipment, and materials).
• Comfortable working in various environments, including outdoors, confined spaces, and mechanical rooms.
• Ability to perform repetitive tasks and work in varying temperatures.

Ready to Join the Team?

Apply today, we look forward to welcoming you to the Maya Hotels Family!

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.