IT Manager: Ambulatory Team with EPIC

Why North Memorial Health?At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list, 2023 Women’s Choice Award Best Hospitals list.Benefits the North Way!As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.Health & Welfare Benefit Packages401k Retirement Match or Pension Plan, based on workgroup eligibility Generous Paid Time Off (PTO) PlansAdoption Reimbursement up to $3000 per childChild Care Discount Program with New Horizon 10% off weekly childcare tuitionEducation/Tuition Reimbursement 24/7 Fitness Center Access for all benefit eligible team membersCommitment to Diversity, Equity & InclusionAt North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.About this positionResponsible for managing assigned IT resources in development and support of the revenue cycle, clinical, corporate and/or ancillary systems that form the basis of North Memorial Health Care’s (NMHC) information systems. Directs, manages and coordinates staff resources and expertise to analyze business requirements and workflows in order to support, build, integrate and implement comprehensive integrated system solutions for IT customers, including data collection, data integration, data analysis, and data reporting. Ensure maximum utilization of technology and available resources while achieving approved fiscal expectations. Ensure optimum and timely application support consistent with organizational needs and resource allocation. Act as a resource to staff in utilization of technology and designing, developing, implementing and evaluating information systems.Epic Ambulatory, Healthy Planet/ Compass Rose, Beaker Lab, and Epic security FocusedRequirementsEducation• Bachelor of Science degree in Computer Science or Information Management or 6 years related work experience ExperienceExperience- Must have a minimum of 3 years of Epic Ambulatory Experience.

• Education and/or experience with process improvement techniques, change control and project management preferred. Epic Ambulatory, Healthy Planet/ Compass Rose, Beaker Lab, and Epic security Focused Knowledge, Skills and Abilities
• Minimum of five years’ experience in an IT or clinical supervisory position, with demonstrated proficiency in the management of multiple complex system implementations in a health care environment.
• Demonstrated Total Quality Management, leadership, communication, organizational, and management skills. Licensure/CertificationThe North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.Work Group: Non ContractHours per two week pay period: 80Shift: Days 8 hours Weekend Requirement: Weekends as NeededCall Requirement: On/Off Premise CallRemote or On-site: Hybrid RemoteMust live in MN or WIFLSA Status: ExemptBenefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.Salary Range: M07 ($53.78 - $80.67), based on experience Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.STI Bonus Eligible: True 15%Employment Sponsorship: