Automotive Service Advisor

Job Location: Tonkin Toyota - Portland, OR 97233 Salary Range: $60,000.00 - $120,000.00 Commission/year Job Category: Service You’re an experienced Service Advisor who understands that exceptional service starts with strong communication and trusted relationships. As the main point of contact between customers and the Service Department, you take pride in creating a smooth, positive experience—listening carefully, explaining recommendations clearly, and ensuring every customer feels confident and well cared for. Your background in automotive service advising and your ability to build lasting relationships make you a natural fit for a fast‑paced, growing environment. At Ron Tonkin Toyota, our Service Advisors are the heart of the customer experience. With massive year‑over‑year growth, we’re expanding our Service Department and looking for a seasoned professional to grow with us. Our dealership is known for its family‑like culture, where teamwork, respect, and long‑term success are valued just as much as performance. Why Join the Tonkin Family of Dealerships? Family-Oriented Culture – Be part of a supportive, team-focused environment where you’re valued and respected Career Growth Opportunities – Access ongoing training, development programs, and clear paths for advancement Established Stability – Join a trusted, long-standing organization with a strong reputation in the automotive industry Competitive Compensation & Benefits – Enjoy competitive pay, comprehensive benefits, and performance-based incentives Commitment to Excellence – Work with a team dedicated to delivering high-quality service and exceptional customer experiences Community Involvement – Contribute to meaningful community initiatives and make a positive impact beyond the workplace Service Advisor Job Responsibilities Ensure that customers receive prompt, courteous, and effective service Drive the sale of technicians' time to meet the department's sales forecast Prioritize required services and be prepared to provide options upon request Keep customers informed on completion times, service expenses, and possible changes Ensure customer has a positive dealership experience Schedule: Monday – Saturday, 7 AM – 7 PM. Service Advisor Benefits and Compensation In addition to competitive pay, our benefits are designed to support you and your family… Employer‑subsidized Medical and Dental insurance, with comprehensive coverage options Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family 401(k) with Company Match Generous Paid Time Off that begins accruing from Day 1 Exclusive employee pricing for you and your family on parts, service, and vehicles Qualifications 1-3 years of automotive service advising experience Experience in CDK is preferred A strong work ethic and good work history Communication Skills Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen. #J-18808-Ljbffr