HVAC Maintenance Technician

Job Description

Job Description

Position Summary

The HVAC Maintenance Technician provides heating, ventilation, and air conditioning (HVAC) support for The Willows of West Hills. This role works alongside the Maintenance Manager and a team of technicians to help ensure residents’ homes are safe, comfortable, and well maintained. In addition to HVAC responsibilities, this position supports general apartment maintenance, make-readies, groundskeeping, and participates in the on-call rotation.

Key Responsibilities

HVAC and Mechanical Systems

• Diagnose, maintain and repair HVAC systems including heat pumps and A/C units
• Perform preventative maintenance including filter changes, coil cleaning and inspections
• Install and replace HVAC systems as needed
• Troubleshoot and repair appliances such as refrigerators, stoves and dishwashers
• Maintain tools, equipment and parts inventory

General Apartment Maintenance

• Complete service requests and work orders in a timely and professional manner
• Perform make‑ready and unit turns including repairs, inspections and punch lists
• Conduct general repairs in plumbing, electrical, carpentry and drywall
• Maintain grounds and common areas, including debris removal and light landscaping
• Ensure safety compliance including fire systems and building codes
• Manage inventory and maintenance supplies

• Participate in a rotating on-call schedule for after-hours emergency maintenance; additional compensation is provided for all on-call assignments

Resident and Team Interaction

• Provide excellent customer service to residents
• Communicate work performed and follow up on service requests
• Collaborate with maintenance manager and team
  

Qualifications

• EPA certification and HVAC certification preferred
• 2–4 years of maintenance experience, multifamily preferred
• Strong knowledge of HVAC, plumbing, electrical and general maintenance
• Strong communication and customer service skills
  
• Valid driver’s license required

Physical Requirements

• Ability to lift, carry, push and pull up to 50 pounds regularly, and up to 75 pounds occasionally with assistance
• Ability to stand, walk, bend, kneel, crouch and climb for extended periods of time throughout the workday
• Ability to climb ladders and stairs and work at varying heights
• Ability to work in confined spaces such as mechanical closets, crawl spaces and attics
• Ability to use hand tools, power tools and diagnostic equipment safely and effectively
• Ability to work both indoors and outdoors in varying weather conditions, including heat, cold and humidity
• Ability to respond to emergency situations during on-call assignments, including after-hours and weekend work
• Sufficient manual dexterity, vision and hearing to perform maintenance and safety-sensitive tasks

Compensation and Benefits

Starting pay begins at $26+ per hour, with higher pay available based on experience, certifications, and qualifications. Additional monthly commission opportunities, emergency call pay, and on-call pay. Comprehensive benefits include health insurance, paid time off, a 401(k) with employer match, housing discounts, and cell phone reimbursement.