Sr. Client Account Manager

The Opportunity

As the Sr Client Account Manager , you will have the opportunity to:

• Develop long-term, profitable business relationships with Tier 1 and Tier 2 Accounts.
• Understand client needs and issues.
• Act internally as specialist of this account and transparently share necessary information to develop account strategy and value propositions with cross-functional teams to serve the client.
• Collaborate with BV offered solutions to solve client's complex challenges and needs.
• Work closely with Enterprise Evolution team sales and marketing teams to position BV effectively in the marketplace.
• Collaborate to measurably strengthen overall client engagement and bring the voice of the client internally to improve long-term client loyalty.

Key Responsibilities

• Lead client engagement activities from identification and opportunity creation to multi-solution business capture.
• Keep the Client Relationship Management tool updated and aligned with governance to ensure accurate tracking and management of client relationships.
• Develop Account Strategy and Value Propositions with Account team members for addressing client issues and building long-term, profitable business opportunities.
• Generate and qualify sales and marketing leads.
• Collaborate with Enterprise Marketing and Strategy to proactively improve BV reputation and relevance as an innovative thought leader (thought leadership, industry experience, etc.)
• Accountable for overall client satisfaction and conducting client satisfaction surveys.
• Full understanding of the deal; including margins, risks, terms & conditions, etc.
• Deep understanding of the industry and the needs of our clients, with strategic planning of new business growth.
• Alongside the Client Segment Director, develop and execute on long-term plans that drive growth & profitability.
• Regular interaction with the Black & Veatch Leadership Team on complex and multi-dimensional Sales matters. Influences the decisions made by the Leadership Team related to Sales direction.
• Industry expertise within the EPC arena.

Management Responsibilities

Acts in capacity of a "lead person." Does not have management responsibility for the people to whom they provide work direction.

Preferred Qualifications

• Bachelors degree preferred, with technical or business focus.
• Relevant experience in lieu of degree may be accepted.
• Existing client relationships and experience selling to large oil and gas companies, energy companies, or project developers.

Minimum Qualifications

• Typically 15-20 years of experience within the EPC industry, including 10 years in sales or project execution.
• Minimum of 10 years of relevant experience required.
• Experience developing, maintaining and executing strategic sales plans.
• History of successful pursuits with complex buying processes and mulitple decision makers
• Firm understanding of competition and differentiators.
• Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information and concepts into easily understandable content.
• Experience using Salesforce is preferred.
• B2B sales experience.
• All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Work Environment/Physical Demands

• Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.
• Travel and various work environments required to achieve sales goals.