Dispatcher

Job Description

Job Description

IF YOU CAN'T, WE CAN!Do you have a strong desire to succeed and value professional growth? Are you looking for an employer who values diversity, high quality service, and giving back to their community? If so, you've come to the right place, WE are looking for YOU!Why should you work for the Michael and Son family? Michael and Son offers a generous competitive salary and benefits package including but not limited to the following:HealthDentalSTD/LTDVisionSupplemental LifeLegal ShieldWe're looking for a Dispatcher!We are seeking an experienced and highly organized Dispatcher to join our Home Services Residential Company. The Dispatcher will be responsible for managing the daily schedule and dispatch of technicians to various locations.The ideal candidate will have strong communication and multitasking skills, as well as the ability to work in a fast-paced environment. Prior experience in dispatch or scheduling is preferred, but not required.The right candidate will have experience in the following areas:Responsibilities:Coordinate and schedule technicians for service calls and appointmentsMonitor and track technician locations and availabilityCommunicate with customers to confirm appointments and update them on technician arrival timesMonitor and respond to incoming calls, emails, and texts in a timely mannerResolve scheduling conflicts and make adjustments as neededMaintain accurate records and documentation Requirements:High school diploma or equivalent is requiredWillingness to work either a day or evening/night shift with some weekend work required (Weekends rotated with other Dispatchers)Experience in dispatch or scheduling (preferred, but not required)Strong communication skillsAbility to multitask and work in a fast-paced environmentProficiency in Microsoft Office and Google SuiteCustomer-focused approach with a drive to meet and exceed sales targetsWe offer a competitive salary and commission structure, along with opportunities for professional growth and development in a dynamic work environment. If you are a motivated and results-oriented individual with a passion for succeeding, we encourage you to apply