RN - Admissions Acute

Overview

At Crestwyn Behavioral Health Hospital, your work does more than fill a shift-it changes lives. As a leading 80-bed behavioral health hospital in the Memphis area, we're dedicated to helping individuals overcome mental health and substance use challenges through compassionate, evidence-based care.

If you're passionate about making a real impact, thrive in a collaborative environment, and want to grow your career with an organization that invests in its people, Crestwyn may be the place for you.

We combine cutting-edge behavioral healthcare with a culture centered on teamwork, safety, innovation, and professional development. Our brand-new, state-of-the-art facility is designed to support both exceptional patient outcomes and an outstanding employee experience.

BENEFITS:

• Competitive hourly rate with shift differentials available
• Strong benefit plan including medical, dental, and vision insurance
• Acadia Healthcare 401(k) plan
• Work in a brand new, state of the art facility outfitted with cutting edge technology and safety features
• Professional growth opportunity that is second to none in the industry.

PURPOSE STATEMENT:

Clinical professional is responsible for facilitating admissions, clinical intake assessments, and utilization review processes to assure continuity for the most appropriate level of care for patients and their benefit/resource utilization.

Safety is paramount at Crestwyn Behavioral Health! We prioritize the well-being of our patients and staff by implementing Personal Panic Alarm devices throughout all clinical and non-clinical areas. These devices ensure immediate assistance can be summoned whenever necessary.

Responsibilities

• Review medical documentation for all admissions, complete medication reconciliation, and obtain admission orders from physicians.
• Facilitate emergency transfers for patients presenting with emergency medical conditions outside of the facility's capabilities.
• Review referrals from hospitals, facilities, and other community agencies for medical and behavioral acuity and respond within facility policy timeframes.
• Respond to inquiries about the facility and provide appropriate recommendations.
• Conduct assessments to determine the appropriate level of care within the facility.
• Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.
• Facilitate admissions process for incoming patients including assessment, consent, and inventory of patient belongings.
• Perform insurance benefit verifications and secure initial pre-authorization for treatment and admission.
• Monitor patient status throughout the admissions process in accordance with facility policy and/or physician orders.
• Utilize multiple web-based programs to track and review referrals.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patients (including medical comorbidity information) is received, when possible, prior to patient admission.
• Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family.
• Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.
• Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
• Admit the patient to the registration and accounting system. Complete all admission and consent forms with the patient.
• Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
• When a patient's needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
• Coordinate care for patients who are not being admitted and ensure that they receive appropriate follow-up care and referrals.
• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.
• Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Minimum of Associate's degree in Nursing.
• Minimum one year of experience working with individuals in a clinical or observational capacity, preferably within the area of specialty for the hiring facility.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Clear and active nursing license in the state.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.

AHRN

#LI-JM1

#LI-CRES