Operations Coordinator

Job Description Operations Coordinator Job Description The operations Coordinator supports daily operations, collections, and project activities while providing high-visibility support to Sr. leadership. This newly created role plays a key part in ensuring projects, accounts, and internal workflows run smoothly, while helping the organization grow and strengthen client relationships. Responsibilities Support collections activities by tracking receivables, monitoring outstanding balances, and maintaining accurate accounts receivable records. Follow up with clients regarding payments in a professional and timely manner to support effective collections efforts. Collaborate closely with sales and operations teams to ensure projects and accounts progress smoothly from initiation through completion. Identify opportunities to expand client relationships by upselling services to current, former, and prospective customers. Assist with operational coordination across ongoing roofing projects, including organizing tasks, monitoring progress, and aligning internal workflows. Provide comprehensive administrative support to leadership, including scheduling meetings, preparing reports, and managing documentation. Help coordinate project updates, timelines, and communications across internal stakeholders to ensure alignment and transparency. Identify and resolve day-to-day issues through effective problem-solving, clear communication, and timely follow-through. Assist the President and Vice President with expediting paperwork for various jobs and customers as needed. Catalog and organize warranties, both new and existing, to ensure easy access, tracking, and reference for internal teams. Provide general administrative, project, and service support related to collections, data entry, accounts receivable, and finance activities. Essential Skills At least 2 years of experience supporting collections, operations, and/or project-related functions. Demonstrated experience with accounts receivable and collections processes. Strong organizational skills with the ability to manage multiple priorities and tasks simultaneously. Clear, professional communication skills, both written and verbal. Proactive, self-starter mindset with the ability to work independently and take initiative. Comfort working in a fast-paced environment with changing priorities. Experience in the construction industry is preferred, particularly in operational or project support roles. Proficiency in administrative support functions, including scheduling, reporting, documentation management, and data entry. Additional Skills & Qualifications Experience supporting sales, operations, and finance teams in a coordinated capacity. Experience in project coordination, including managing timelines, updates, and stakeholder communication. Familiarity with service-oriented environments where client relationships and follow-up are critical. Ability to identify upsell opportunities and contribute to revenue growth through expanded client services. Experience organizing and cataloging documents such as warranties and job-related paperwork. Comfort working closely with sr leadership and providing high-level administrative support. Work Environment This position is fully in-office, with standard hours of 8:00 a.m. to 5:00 p.m. The role operates in a fast-paced environment that supports construction and roofing projects, requiring frequent coordination across operations, sales, and leadership. The company is experiencing significant growth, with ambitious plans to expand overall revenue and increase the output of the local operation, creating a dynamic and growth-oriented workplace. Job Type & Location This is a Contract to Hire position based out of Yonkers, NY. Pay and Benefits The pay range for this position is $25.00 - $29.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave #J-18808-Ljbffr Aston Carter