Veterinary Receptionist

BluePearl Pet Hospital in Levittown, PA is hiring an extraordinary Veterinary Receptionist. Are you an excellent customer service professional? Do you offer guidance, comfort, and support? Are you looking for an opportunity to work with some of the greatest veterinary medicine professionals? Pay $18.90 - $29.00 / hour. This pay band is a starting point and is dependent on experience and advancement through CareerTrax leveling system. We also offer competitive shift differential pay for eligible hours worked for nights and weekends. Shift differentials are based on a 4-hour minimum. Mon - Fri: 6pm to 8am = $3.50 Shift Differential Sat & Sun: 6pm to 8am = $5.00 Shift Differential Sat & Sun: 8am to 6pm = $3.50 Shift Differential Responsibilities You will greet and make friendly eye contact every time our hospital entry door opens, offering the individual warm and professional acknowledgement. You will always offer a friendly smile, strong eye contact and an approachable demeanor. You will be a compassionate listener. You will speak clearly, slowly, and calmly in person and on the telephone in a way that clients easily understand. You will assess immediately upon arrival each client's rare need, as well as the pet's general condition. You will determine whether an emergency arrival is a "stat" versus "standard" emergency. You will respond to non-patient calls or visitors and connect them to the appropriate team member. You are responsible for confirming all appointments in advance ensuring clients receive accurate information about preparing their pet for the appointment. You will offer emotional support and resource materials to grieving clients in a compassionate and discreet manner. You will serve as a liaison between clients and service agencies during handling of pet remains by ensuring a complete, accurate, and compassionate process. Benefits Medical, dental, vision, and life insurance options. Flexible work schedules. 401k and retirement planning. Parental Leave Benefits. Paid time off and floating holiday plans. Access to a regional licensed social worker for guidance on healthy lifestyle. Family-like culture and emphasis on teamwork. Company Culture Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. We encourage growth through skill-based leveling and leadership programs. As part of Mars Veterinary Health, associates have opportunities to advance. We emphasize continuous learning through education allowances, free sessions, BluePearl University, and clinical journal access. BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectionate preference, or gender identity or expression. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace. #J-18808-Ljbffr