Intermodal Ops Manager

Job Description

Job Description

InTek Logistics is hiring an Intermodal Operations Manager to own the daily execution and service outcomes of intermodal freight moving across North America. This is not an entry-level coordinator seat.

We are looking for someone who has already run intermodal operations and knows where the work actually lives.

This person will be one of several Ops Managers reporting to the President of Operations. You are not managing a team. You are managing the freight, owning the moves end to end and being the person accountable for how they perform.

An intermodal move is a three-part service: origin dray, railroad linehaul, and destination dray. Most service failures trace back to the drayage legs, not the railroad, and this role owns the orchestration of all three as a single, truck-like experience for the shipper. If you have done this work before, you already know what that means on a Tuesday when a dray window is missed and the customer is calling.

What You'll Own

• Day-to-day execution of intermodal shipments across all three legs (origin dray, linehaul, destination dray)
• Drayage coordination and carrier relationships at origin and destination
• Ramp and Class I railroad relationships, cutoffs, and routing decisions
• Accessorial management: tracking, contesting, and preventing detention, demurrage, storage, per diem, and chassis charges before they reach the customer
• Exception handling and the communication that goes with it, owning the problem rather than passing it along
• Service performance on your freight and the metrics that hold it accountable
• Close coordination with customer-facing teams so the shipper experience stays consistent

What We're Looking For

• Direct intermodal operations experience (required, this is the role)
• A working understanding of drayage, ramps, rail networks, and where the failure modes hide
• Experience managing accessorial exposure and knowing how to keep it down
• Calm, clear communication with customers and carriers under pressure
• Comfort in a transportation management system (MercuryGate experience a plus, not required)
• The judgment to make a routing or service call without waiting to be told
• Someone who works well on their own and owns their book of freight without needing to be managed

How We Hire

We hire people who own the outcome. The ones who tell a shipper the truth even when it's inconvenient, and who treat a problem as theirs to solve rather than someone else's to blame. We weigh that disposition alongside the operational skill, because the skill can be built on and the disposition usually can't.

What We Offer

• Competitive salary
• Health, dental, and vision insurance
• Short-term, long-term and life insurance
• 401(k) with company match that fully vests on the day of contribution
• Paid time off
• A focused company that does one thing and works to be the best at it, not a brokerage chasing volume

Work Schedule

This is a hybrid position based out of our north-side Indianapolis office. Onsite Monday through Thursday, remote on Fridays, with occasional flexibility needed during peak shipping periods.

About InTek Logistics

InTek Logistics is a North American intermodal provider, roughly 95% intermodal and 5% truckload by design. That mix is on purpose. We exist to be good at one thing, contracting directly with every Class I railroad and owning the full intermodal move on behalf of our shippers rather than brokering disconnected handoffs. We compete on service, accountability, and long-term relationships, not transactional freight brokerage.

Company Description

InTek Logistics is a North American intermodal transportation provider based on the north side of Indianapolis. By design, our business is roughly 95% intermodal and 5% truckload. We exist to be good at one thing rather than chase volume across every mode.

We contract directly with every Class I railroad and own the full intermodal move on behalf of our shippers, origin drayage, rail linehaul, and destination drayage, as a single, accountable service rather than a series of disconnected handoffs. That ownership is what separates a real intermodal provider from a freight broker, and it is the standard we hold ourselves to on every shipment.

We compete on service, accountability, and long-term customer relationships, not transactional brokerage. We weigh character alongside capability when we hire, because skills can be taught and integrity cannot. The result is a focused, experienced team that takes pride in doing intermodal right.

InTek Logistics has built its reputation on operational excellence, honest counsel to shippers, and a commitment to making intermodal a dependable, truck-like service. If you want to be part of a company that does one thing and works to be the best at it, we would like to hear from you.

Company Description

InTek Logistics is a North American intermodal transportation provider based on the north side of Indianapolis. By design, our business is roughly 95% intermodal and 5% truckload. We exist to be good at one thing rather than chase volume across every mode.\r\n\r\nWe contract directly with every Class I railroad and own the full intermodal move on behalf of our shippers, origin drayage, rail linehaul, and destination drayage, as a single, accountable service rather than a series of disconnected handoffs. That ownership is what separates a real intermodal provider from a freight broker, and it is the standard we hold ourselves to on every shipment.\r\n\r\nWe compete on service, accountability, and long-term customer relationships, not transactional brokerage. We weigh character alongside capability when we hire, because skills can be taught and integrity cannot. The result is a focused, experienced team that takes pride in doing intermodal right.\r\n\r\nInTek Logistics has built its reputation on operational excellence, honest counsel to shippers, and a commitment to making intermodal a dependable, truck-like service. If you want to be part of a company that does one thing and works to be the best at it, we would like to hear from you.