LAB Support Technician

The Opportunity: In this role, you will report to the Onsite Service Supervisor and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science. Location: Currently based in Lexington, MA; anticipated move to Cambridge, MA in February 2027 Shift: Monday - Friday 7:00 AM - 3:30 PM Hourly pay range : $31.50 - $34.32 Benefits: Health & Wellness Comprehensive Medical, Dental, and Vision coverage Wellness programs Eligible for medical coverage starting Day 1 Time Off Paid Time Off (PTO) Company-paid holidays Choice holidays Financial Well-Being Flexible Spending Account (FSA) and Health Savings Account (HSA) Commuter benefits 401(k) retirement plan Tuition assistance Employee Stock Purchase Plan discount What we’re looking for Education: High school diploma or equivalent; Associate’s or Bachelor’s degree in a scientific discipline preferred. Experience: Prior experience supporting laboratory operations, inventory control, supply chain activities, procurement processes, and/or operational functions. Proficiency with inventory management systems, purchasing tools, and related business applications. Strong organizational and time-management skills with a high level of accuracy and attention to detail. Ability to effectively prioritize and manage multiple tasks in a dynamic, fast-paced environment. Excellent interpersonal, communication, and customer service skills, with the ability to collaborate across diverse teams. Experience using ARIBA, Maximo, or comparable procurement, inventory, and maintenance management systems. Background working within biotechnology, pharmaceutical, life sciences, research, or other laboratory-based environments. Understanding of laboratory operations, safety protocols, and best practices. Demonstrated experience coordinating with vendors, contractors, and service providers to support operational objectives. Additional Requirements: Ability to lift up to 50 lbs Experience with ARIBA, Maximo, or similar procurement and maintenance management systems. Experience working in biotechnology, pharmaceutical, life sciences, or research laboratory environments. Knowledge of laboratory safety practices and laboratory operations. Experience coordinating vendors and service providers. How you will thrive and create an impact Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will: Inventory Management & Supply Chain Manage laboratory inventory across Point-of-Use (POU) locations to ensure adequate stock levels. Review, maintain, and adjust inventory stocking levels based on usage trends, demand fluctuations, and business needs. Meet monthly and/or quarterly with laboratory managers and key laboratory contacts to review inventory requirements and optimize stock management. Monitor backorders daily and proactively identify solutions to minimize disruptions to laboratory operations. Follow up on shipping delays, supply chain issues, and delivery concerns while partnering with the Avantor customer service team and other suppliers. Procurement & Financial Administration Manage ARIBA accounts and troubleshoot invoice mismatches, purchasing issues, and system interface discrepancies. Reconcile inherited blanket purchase orders and process necessary adjustments to align purchase orders with invoiced charges. Partner with internal stakeholders and vendors to resolve procurement-related issues in a timely manner. Equipment & Facilities Coordination Track laboratory pipette calibration schedules and maintain accurate records of calibration due dates. Coordinate with Rainin and other service providers to schedule onsite calibration services. Close out maintenance and service work orders within Maximo. Escort vendors and contractors onsite as scheduled by CBRE and ensure adherence to facility protocols. Laboratory Support Prepare media buffers and solutions required for laboratory experiments. Support glass wash operations as needed. Assist laboratory staff with operational needs to ensure smooth day-to-day activities. Projects & Relocation Support Provide logistical and operational support for laboratory moves, expansions, or facility transitions, including assistance with the move to Cambridge as needed. Support special projects and continuous improvement initiatives within laboratory operations. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people’s lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom’s voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at View email address on click.appcast.io and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case‑based basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about equal employment opportunity protections, please view the Know Your Rights poster. 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