Auditor - Night

Responsibilities Participate regularly in departmental and company meetings Greet guests immediately with a friendly and sincere welcome. Accurately check guests in and out of the hotel by following company procedure standards. Ensure proper ID and a form of payment is obtained during guest check in. Select a room in accordance with hotel availability and guests ’ request. Create and update guest reservations upon request based on hotel availability. Ensure to complete daily reports, audit and checklists in a timely manner. Audit and balance accounts from the days shifts. Verify and schedule wake up calls Prepare guests folios for next day check outs Balance cash drawers and folios Answer phones calls with a phone smile and within 3 rings. Send and receive faxes. Complete a daily bucket check. Assist with guest service calls, requests, and complaints by directing them to Hotel leadership or other departments as needed. Auditing of room inventory Must be friendly and courteous at all times Able to satisfactorily complete assignable work tasks requested by the departmental leaders Must proactively prioritize needs and effectively manage resources Immediately report any safety hazards, problems, or maintenance issues to the appropriate party Ensure customer service standards are met and retained Be able to complete group check-ins, billing in a timely manner. Work Environment and Physical Demands: The hospitality industry is a 24 Hour 365-day operation. This position will primarily be indoor under controlled temperatures. Occasional exposure to outdoor climates Frequent: standing, walking, with repetitive movement of fingers, legs, arms, and hands Occasional: sitting, kneeling, reaching, pulling, pushing, and lifting up to 25 pounds Speech and Vision abilities are required Qualifications 1 years of hotel Front Desk experience, required Night Auditor experience, preferred High School Diploma/GED, required Must be able to work Weekends and Holidays Able to effectively communicate in English via verbal and written Target Salary Range: $17.00 per hour #J-18808-Ljbffr Bally's Interactive