Project/Program Manager II

Description

Please note that this posting is for a contract assignment and is not a full-time employment opportunity with Amazon. Candidates selected for roles will be employed as contract workers through Amazon’s approved 3rd party Direct Source provider for the duration of the specified project and will not be an employee of Amazon.

Position Overview

We are seeking two Program Managers to join Amazon's Relay Fleet Tech team and support the growth of an early-stage maintenance marketplace. This marketplace connects small and mid-sized repair shops with carriers that need maintenance and repair services for their fleets.

The product has already proven its end-to-end lifecycle and is positioned for significant growth. The next phase is focused on scaling the supply side of the marketplace by sourcing, onboarding, and managing repair-shop vendors.

This is an exciting opportunity for a Program Manager to join a developing product, help establish scalable processes, and take ownership of multiple workstreams in a fast-moving and ambiguous environment.

Key Responsibilities

• Source and identify qualified repair-shop vendors to expand the maintenance marketplace
• Own the vendor funnel from initial sourcing through onboarding
• Manage relationships with multiple vendors and stakeholders simultaneously
• Develop and maintain documentation, SOPs, and training materials to support vendor onboarding
• Track vendor progress, onboarding activity, and key performance metrics
• Provide weekly updates on funnel progress, onboarding status, and program performance
• Create and manage vendor contracts and related documentation
• Partner cross-functionally with Relay Maintenance Managers, Operations, Fleet, Technology, and User Experience teams
• Identify opportunities to improve vendor sourcing and reduce onboarding lead time
• Help establish processes and standards that enable the marketplace to scale
• Proactively identify issues, remove roadblocks, and drive projects forward with limited direction

Basic Qualifications

• Bachelor's degree
• 4+ years of program management, vendor management, operations, sourcing, or related experience
• Experience managing vendor relationships and/or a large sourcing funnel
• Experience managing multiple vendors, clients, or stakeholders simultaneously
• Strong organizational and project management skills
• Proficiency with Microsoft Office, including Excel and PowerPoint
• Strong written and verbal communication skills

Preferred Qualifications

• Experience in automotive, transportation, fleet management, heavy-duty vehicle maintenance, or repair services
• Experience sourcing and onboarding vendors or service providers
• Experience working in an early-stage or rapidly evolving program
• Experience creating SOPs, training materials, or scalable processes
• Comfortable operating with ambiguity and independently driving work forward
• Strong data and metric-driven approach to program management

This posting is for a contract assignment with Tundra Technical Solutions to provide services to Amazon.

The pay range that Tundra in good faith reasonably expects to pay for this position is $51.45/hour - $58.31/hour.

Tundra’s benefits offering includes optional medical, dental, vision, retirement benefits, and a New Child Benefit.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.