Specialty Pharmacy Technician

As a Specialty Pharmacy Technician with CPS Solutions, LLC, you will work under the direct supervision of a pharmacist and be responsible for coordinating and processing new and refill medication orders, ensuring prescriptions are fulfilled accurately, efficiently, and in compliance with financial and clinical requirements. You will interact with patients, providers, and insurers to address enrollment, benefits, prescription status, and account inquiries. Pharmacy Location: Onsite at our Patient Service Center in Dublin, OH Schedule: Monday through Friday, 8:30 AM – 5:00 PM EST Primary Responsibilities Communicate with patients, providers, insurance companies, and pharmacy staff regarding prescription fulfillment and account inquiries Handle inbound and outbound calls Verify insurance benefits and obtain authorizations Resolve or escalate billing or clinical issues Collect co‑payments and assist patients with financial support programs Prepare medications for shipment and assist with packaging Maintain workstation supplies and cleanliness Participate in quality improvement activities and staff committees as needed Perform other duties as assigned Required Qualifications High school diploma or equivalent Active OH pharmacy technician license National Pharmacy Technician Certification (e.g., PTCB or ExCPhT) Preferred Qualifications Experience in retail pharmacy or healthcare Proficient typing and computer skills Strong customer service, communication, and problem‑solving skills Understanding of payer processes and specialty drug requirements Team‑oriented with flexibility to adapt to changing priorities Pay and Benefits Hourly pay ranges from $17.74 to $31.63 based on full‑time employment. Benefits include a comprehensive package, incentive and recognition programs, equity stock purchase, and 401(k) contribution, subject to eligibility. We comply with all minimum wage laws as applicable. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment. #J-18808-Ljbffr