Teller

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Teller within PNC’s Retail organization, you will be based in Cleves, OH at the Cleaves Branch. PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Responsibilities Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Process a variety of customer interactions. Educate customers on alternatives available for their financial interactions. Identify banking opportunities during the customer interaction and refer as appropriate. Identify opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. Perform lobby engagement activities to connect with customers and position PNC products to meet their needs. Educate customers on options for managing financial transactions by leveraging technology, tools and resources. Apply product and procedural knowledge to solve customer’s problems. Adhere to all policies and procedures, demonstrating sound judgment within established limits. Ensure teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. Qualifications Accuracy and attention to detail. Addressing customer needs. Banking products. Digital awareness. Effective communications. Fraud detection and prevention. Managing multiple priorities. Matrix management. Problem solving. Understanding customer needs. Client loyalty, customer experience, and proactive sales competencies. Banking and technology leveraging skills. Accountability. High school diploma, GED, or equivalent; prior experience not required. Pay Transparency Base Salary: $30,000.00 – $50,000.00 (May vary based on geographic location, market data and individual skills, experience, and education). This role is incentive eligible with payment based upon company, business and/or individual performance. Benefits Medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy and doula reimbursement; educational assistance; a robust wellness program with financial incentives. Paid time off: maternity/parental leave; up to 11 paid holidays each year; 9 occasional absence days each year; 15-25 vacation days each year. EEO Statement PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents: Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr PNC Financial Services Group, Inc.