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Head of Client Experience & Growth

HDR

HDR is an employee‑owned firm delivering services across Water, Architecture, Building Engineering, Field Services, Power, Waste, Industrial, and Transportation. The Client Experience Director leads enterprise‑wide client experience strategy and aligns cross‑functional teams to strengthen relationships and drive growth.

This in‑office role can be based in any HDR location in the US; it requires 15+ years in the A/E/C industry and strong executive communication, change management, and measurement

#J-18808-Ljbffr
Vacancy posted 3 hours ago
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