Executive IT Services Specialist

Executive It Services SpecialistExecutive IT Services Specialist role supporting Vanguard's C-suite, Board members, and senior leadership. This is a white-glove, hands-on position focused on delivering seamless, secure technology experiences for VIP users in a large enterprise environment.Location: On-site in Wayne, PARate: Let's Discuss!Length: 12+ Month contract, Option to convert PERM after 6 monthsKey responsibilities:Provide priority, concierge-level IT support for ~200 executives and principalsOwn end-to-end support for Windows/macOS devices, iOS (iPhone/iPad), and executive AVSupport Microsoft 365 workloads and executive collaboration platforms (Teams, Zoom)Perform proactive maintenance, patching, and device lifecycle managementTroubleshoot complex desktop, mobile, VPN, Wi-Fi, and conferencing issues under pressureServe as a trusted IT advisor with strong discretion and executive presencePartner with Network, Security, and Enterprise IT teams for escalationsParticipate in on-call rotations and ~15–25% travel for board meetings and executive eventsTechnical environment & tools (hands-on):Operating Systems: Windows 10/11, macOSMobile Platforms: iOS (iPhone/iPad); Android exposure preferredEndpoint & MDM: Microsoft Intune, Jamf ProProductivity & Collaboration: Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams), OneDrive, SharePointVideo Conferencing & AV: Microsoft Teams Rooms, Zoom, Google Meet, executive conference room AVIdentity & Access: Azure AD / Entra ID, MFA, conditional accessNetworking: VPN clients, enterprise Wi-Fi, basic LAN/WAN troubleshootingSecurity: Endpoint security tools, encryption, executive data protection best practicesHardware: Laptops/desktops, mobile devices, docks, peripherals, and executive accessoriesIdeal background:Several years IT support experience; supporting C-suite / VIP usersStrong Windows, macOS, and iOS experience in enterprise environmentsProven executive-facing support with high discretion and urgencyCertifications such as CompTIA, ITIL, Microsoft, or Apple are a plusThe role is onsite in Wayne, PA and supports leaders whose technology must work flawlessly at all times.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at View email address on click.appcast.io or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.