Senior Program Manager

Job Description

Job Description

About OnPay

OnPay is a fast-growing software company headquartered in Atlanta, offering a modern cloud-based payroll, HR, and benefits solution for small to midsize businesses. We’re currently seeking talented and curious individuals to join our team. We want to hear from you if you are interested in joining an exciting and fast-growing company!

Learn more at OnPay.com

The Role

Are you an experienced program leader with a passion for bringing structure to complex initiatives and orchestrating seamless cross-functional delivery? As a Senior Program Manager, you will serve as the connective tissue that aligns product strategy, engineering delivery, go-to-market execution, and executive stakeholders across the company. This is a high-visibility, hands-on role, reporting to the Sr. Director of Product Management, responsible for establishing program management frameworks, managing interdependencies, and driving accountability for high-priority initiatives. You will define scalable program management capabilities, facilitate GTM launch readiness across Sales, Marketing, and Operations, and serve as an operational leader focused on predictable, high-quality execution.

What You’ll Do

• Strategic Program Execution & Roadmap Alignment: Lead cross-functional planning and execution for large-scale product initiatives, aligning multi-team execution roadmaps directly with strategic business objectives and release milestones.

• Program Governance & Process Infrastructure: Establish, document, and continuously refine scalable program management structures, governance models, standardized templates, and delivery frameworks across the product and engineering organization.

• Cross-Functional GTM Launch Orchestration: Orchestrate end-to-end Go-to-Market (GTM) project plans across Sales, Marketing, Support, and Operations, facilitating launch readiness reviews and post-release operational evaluations.

• Dependency Management & Risk Mitigation: Identify, map, and actively manage complex cross-stream dependencies, system constraints, and delivery risks, proactively implementing mitigation plans to keep critical path milestones on schedule.

• Executive Communication & Stakeholder Alignment: Define and maintain transparent status reporting, program dashboards, and executive updates while managing stakeholder expectations on scope changes, trade-offs, and risk logs.

• Cross-Departmental Accountability: Build alignment and foster a culture of accountability across Engineering, Product, Design, and Business teams, ensuring clear ownership and follow-through on delivery commitments.

• Framework Mentorship & Continuous Improvement: Elevate the broader team by mentoring Product Owners and team leads on program delivery best practices, driving retrospectives to continuously optimize cross-departmental delivery workflows.

What You Bring

• End-to-End Delivery Ownership: Proven ability to orchestrate multi-team SaaS software programs and complex product launches in fast-moving environments.

• Process Architecture & Governance: Strong track record of designing, building, and scaling program management structures, reporting frameworks, and risk management models from scratch or low maturity.

• Cross-Functional Stakeholder Navigation: Exceptional interpersonal and communication skills with a demonstrated ability to hold cross-functional partners accountable and present clearly to executive leadership.

• Agile Execution & Technical Fluency: Deep understanding of software development lifecycles (SDLC) and practical Agile delivery methods (Scrum, Kanban) with the ability to navigate technical dependencies with Engineering.

• High Autonomy & Structure Creation: Ability to bring order and clarity to ambiguous, fast-paced environments, prioritizing effectively across competing organizational priorities.

• Data-Driven & Tooling Mastery: Highly proficient with modern work management, roadmap, and collaboration platforms (Atlassian Jira, Confluence, Asana, Miro, Figma).

Education and Experience

• Minimum of 7+ years of technology program/project management experience required, with at least 3+ years in a Senior Program Manager role leading multi-team software execution and GTM launches in a SaaS environment.

• Proven experience establishing program frameworks, cross-functional status reporting, and launch readiness processes.

• Bachelor's degree or equivalent practical experience strongly preferred.

• PMI-ACP, PMP, CSM, CSPO, or equivalent project/agile management certifications preferred.

Why OnPay?

• Momentum that matters: We’re backed by over $100MM in new funding and scaling rapidly.

• Market-leading product: OnPay consistently ranks among the highest-rated payroll solutions, earning top marks for usability, customer satisfaction, and support.

• Remote flexibility: Work from anywhere in the U.S., or join our collaborative HQ team in Atlanta’s Ponce City Market if you reside in the Atlanta metro area.

• Competitive compensation: Base salary + bonus + stock options = real upside for high performers.

• Comprehensive benefits: 4 weeks PTO + paid holidays, Medical/Dental/Vision, Short- & Long-Term Disability, Life Insurance, Fertility Benefits, Parental Leave, and a 401(k) with company match.

• Growth culture: Join a team with deep employee benefits experience, payroll expertise, market momentum, and a genuine commitment to helping employees grow their careers.

• Client-first ethos: OnPay is built on a culture of transparency and service — from our transparent pricing to our commitment to making small business simpler.

Location & Compensation

• Remote (U.S.) | Atlanta HQ Optional

• Compensation includes a base salary range of $120k - $160k . Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Recruiting Fraud Alert:

To all candidates: your personal information and online safety are top of mind for us. At OnPay, recruiters only direct candidates to apply through our official career page at careers.onpay.com

Recruiters will never request payments or ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from OnPay, please email View email address on us.fitly.work

OnPay is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. We want candidates from multiple backgrounds and lifestyles to create a broader set of perspectives. We make all employment decisions without regard to gender, sexual orientation, gender identity, race, color, religion, age, pregnancy, national origin, veteran status, disability, or any other classification protected by applicable laws.