Xfinity Retail Sales Associate- Salem NH

Xfinity Retail Sales Associate- Salem NH

As a Sales Associate, you will play a crucial role in promoting and selling Xfinity services and products. Your primary responsibilities include:

Sales:

• Present, promote, and sell Xfinity products/services to existing and prospective customers.
• Utilize effective knowledge to upsell accounts, explain new features, and maximize Gross Profit.
• Execute sales closing techniques consistently to meet and exceed sales targets.

Customer Service:

• Maintain a courteous and friendly attitude while interacting with customers.
• Build positive relationships with customers to enhance the company's public perception.
• Strive to achieve maximum Net Promoter Scores (NPS) in customer interactions.

Organization Goals:

• Work well with the team, demonstrating relationship management skills.
• Stay updated on current and emerging communication and entertainment technologies.
• Achieve overall performance goals of the organization.

Core Responsibilities:

• Present, promote, and sell Xfinity products/services effectively.
• Execute sales closing techniques consistently.
• Maintain a positive customer experience and strive for high Net Promoter Scores.
• Work well with the team, stay updated on industry technologies, and achieve overall performance goals.