Product Owner/Business Analyst

Our client, in the financial services industry, is looking for a Product Owner/Business Analyst to join their team! Location: Hybrid in Chandler, AZ or Irving, TX Critical differentiators End-to-end application funnel understanding (prospect → apply → decision → onboard) Ability to simplify complex product/risk rules into customer-friendly flows Strong integration awareness (backend systems, APIs, enterprise services) Comfort balancing: Customer simplicity vs regulatory/compliance constraints Business goals vs technical feasibility Must Haves Requirements & Analysis Requirements elicitation (workshops, interviews, discovery) Business process analysis & modeling Feature creation & acceptance criteria definition Gap analysis / impact analysis Data analysis & insight generation Stakeholder & Communication Skills Cross-functional collaboration (Product, Tech, Risk, Ops, Design) Stakeholder alignment and expectation management Facilitation of working sessions / decision forums Technical & Digital Fluency Understanding of APIs, integrations, and system architecture Familiarity with digital application flows (UI, backend, data capture) Experience with platforms and tools (Jira, Confluence, analytics tools) Basic data & reporting literacy Customer Experience & Design Thinking UX/UI fundamentals and usability principles Journey mapping and funnel optimization (e.g., application flows) Accessibility and intuitive design mindset Risk, Compliance & Governance Understanding of regulatory requirements (KYC, AML, etc.) Risk identification and mitigation Policy adherence (SDLC, controls, approvals) Audit readiness and documentation discipline Leadership & Ownership Decision-making under ambiguity Prioritization trade-offs (scope vs. timeline vs. risk) Influencing without authority Accountability for outcomes (not just requirements) Nice to Haves Product & Strategy Skills Product vision & strategy definition Roadmap planning & prioritization Value-based decision-making (ROI, MVP focus) Customer-centric thinking & journey mapping Market and competitive analysis Data & Performance Management Metrics definition (conversion, drop-off, completion rate) KPI tracking and reporting Experimentation and data-driven decisions Post-launch performance optimization Agile Product Execution – Basic familiarity is fine Backlog ownership & prioritization Sprint planning, grooming, and refinement Definition of Ready / Definition of Done Iteration planning & release coordination Agile frameworks (Scrum, Kanban, SAFe) #J-18808-Ljbffr