Moncler Store Director (SoHo Flagship)
$150k - $190kMoncler
Overview Overview Company Overview We are Moncler. The brand of extraordinary. At the intersection of luxury, culture, and performance, Moncler creates elevated products and experiences that inspire our clients and redefine modern luxury. Guided by our purpose, to unleash the extraordinary in everybody, and our core values, Push for Higher Peaks, One House All Voices, Embrace Crazy, Be Warm, and Create & Protect Tomorrow, we bring passion, creativity, and excellence to everything we do. Joining Moncler means being part of a dynamic retail environment where style, service, and human connection come together, and where you have the opportunity to grow, contribute, and make an impact. Position The Store Director, SoHo Flagship serves as the strategic and cultural leader of one of Moncler's most important boutiques in the Americas, with accountability for commercial performance, client experience, operational excellence, and the development of a high-performing team. Located in the heart of SoHo, the flagship serves a diverse local and international clientele. The Store Director understands the New York luxury market, builds meaningful relationships within the community, and translates business insights into strategies that strengthen performance and Moncler's market presence. The SoHo Flagship also serves as a training and development store for the Moncler Americas retail network . A critical part of this role is creating an environment where new hires, emerging leaders, and visiting employees can learn and experience Moncler standards through structured onboarding, coaching, and hands-on development. The Store Director ensures the leadership team is equipped to develop others and that the flagship consistently models best-in-class execution for the broader network. This role partners closely with Regional Leadership and cross-functional teams to execute strategic priorities, develop future leaders, and represent the Moncler brand both inside and outside the boutique. Your Impact Business Leadership
- Lead the overall performance of the SoHo Flagship, achieving sales, profitability, productivity, client development, and operational objectives.
- Develop and execute store-specific business strategies in partnership with Regional Leadership, translating company priorities into clear action plans.
- Analyze business trends, KPIs, inventory performance, traffic patterns, and market opportunities to identify opportunities and drive results.
- Drive continuous improvement in key metrics including sales, conversion, UPT, CRM capture, productivity, repurchase rate, and inventory productivity.
- Understand and proactively respond to the competitive environment and evolving New York luxury market, identifying opportunities to grow the business inside and outside the four walls.
- Monitor operating expenses and store budgets while maximizing productivity and profitability.
- Champion the Moncler Client Promise and ensure the team consistently delivers exceptional, personalized luxury experiences.
- Maintain a highly visible leadership presence on the sales floor through Client Experience Management (CEM), coaching in the moment and engaging directly with clients and VICs.
- Build and sustain a strong culture of clienteling, networking, CRM excellence, and long-term relationship development.
- Develop relationships with local, domestic, and international clientele while identifying opportunities to expand the store's client base.
- Partner with Client Relations and other cross-functional teams to execute events, activations, and community initiatives that strengthen client engagement and brand awareness.
- Resolve escalated client situations with professionalism, empathy, sound judgment, and a commitment to protecting the client relationship.
- Lead, inspire, coach, and develop the store leadership team and broader store population, fostering a culture of accountability, collaboration, inclusion, and excellence.
- Set clear expectations for store leaders and ensure alignment across commercial performance, client experience, operational execution, and talent development.
- Recruit, onboard, develop, and retain top luxury retail talent while building a strong internal and external talent pipeline.
- Conduct regular one-to-one meetings, performance reviews, coaching sessions, and individualized development planning.
- Build organizational capability through succession planning, talent reviews, continuous coaching, and deliberate development of future leaders.
- Create an environment where feedback is timely, specific, and actionable and where strong performance is recognized and celebrated.
- Establish the SoHo Flagship as a best-in-class training environment that consistently demonstrates Moncler standards, culture, client experience, and operational excellence.
- Own the store's readiness to support onboarding and development of new hires, newly appointed leaders, and visiting employees from across the Moncler Americas retail network.
- Partner with Retail Training, Human Resources, Regional Leadership, and functional partners to translate learning priorities into practical in-store experiences and development plans.
- Ensure the store leadership team is equipped to serve as effective trainers and coaches, providing consistent instruction, feedback, demonstrations, and follow-up.
- Create structured opportunities for trainees to observe, practice, and apply Moncler standards across selling, clienteling, CEM, operations, product knowledge, and leadership routines.
- Maintain strong execution of company programs and standards so that the flagship consistently serves as a model store for the network.
- Provide meaningful feedback on trainee progress and identify opportunities to strengthen onboarding, training content, and field execution across the region.
- Provide strategic oversight of store operations, ensuring consistent execution of company standards, policies, procedures, and initiatives.
- Ensure operational effectiveness across scheduling, payroll, inventory management, cash handling, shipping and receiving, loss prevention, compliance, and after-sales service while empowering operational leaders to manage day-to-day execution.
- Partner with Visual Merchandising to maintain exceptional presentation standards and ensure the store consistently reflects Moncler's global brand image.
- Safeguard company assets through strong operational controls and close partnership with Operations and Asset Protection.
- Continuously evaluate store processes and identify opportunities to improve efficiency, productivity, inventory accuracy, and the overall client experience.
- Partner closely with Regional Leadership, Human Resources, Retail Training, Operations, Merchandising, Planning, Visual Merchandising, Client Relations, Asset Protection, and Finance to drive store and regional priorities.
- Collaborate with Merchandising and Planning to optimize product assortment, replenishment, inventory productivity, and commercial opportunities.
- Support product launches, special projects, leadership visits, training initiatives, and regional priorities while ensuring exceptional execution.
- Serve as a trusted field partner by providing thoughtful feedback and insights that help strengthen retail programs and execution across the network.
- Serve as a visible Moncler ambassador within the SoHo, New York, fashion, luxury, hospitality, and cultural communities.
- Build relationships with local businesses, luxury partners, community organizations, and relevant networks that strengthen Moncler's market presence.
- Represent the brand with professionalism and discretion both inside and outside the boutique.
- Lead inspiring team meetings and daily briefings that reinforce business priorities, learning, company values, and recognition.
- Lead by example, consistently demonstrating Moncler's values, professionalism, integrity, and commitment to excellence.
- Foster an inclusive, collaborative, and high-performing culture built on respect, accountability, and open communication.
- Demonstrate managerial courage and sound judgment while addressing performance, conduct, and business challenges promptly and appropriately.
- Uphold and champion company policies, operational standards, and ethical business practices.
- Perform additional responsibilities as assigned in support of evolving business needs and organizational priorities.
- Bachelor's degree preferred.
- In lieu of degree, relevant experience is accepted.
- Minimum of 7 years of progressive luxury retail leadership experience.
- Minimum of 3 years leading a flagship or high-volume luxury retail store.
- Executive Leadership: Build, inspire, and develop high-performing teams while fostering a culture of accountability and excellence.
- Training & People Development: Translate standards into effective coaching and learning experiences; develop leaders who can train others and build capability across the network.
- Strategic & Commercial Acumen: Leverage business insights, financial analysis, and KPIs to drive profitable growth and informed decision-making.
- Luxury Client Experience: Champion exceptional client service, clienteling, and CRM strategies that build lasting relationships and drive sales.
- Operational Excellence: Ensure consistent execution of operational, merchandising, inventory, compliance, and asset protection standards.
- Leadership & Communication: Demonstrate executive presence, managerial courage, and the ability to influence and collaborate across all levels of the organization.
- Adaptability & Results Orientation: Thrive in a fast-paced flagship environment with an entrepreneurial mindset, delivering results without compromising integrity or quality.
- Technology Proficiency: Proficient in Microsoft Office Suite, POS, CRM, inventory management, and other retail technology systems.
- Initial Interview: Talent Acquisition Director
- Business Leadership Interview: Vice President, Retail
- Human Resources Interview: Vice President, People & Organization
- Final Interview: President, Moncler Group Americas
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Moncler Store Director (SoHo Flagship) in New York, NY vacancy
- ...Client Development Manager (NY SOHO Flagship Store, USA) Location: Manhattan, New York, US Job Description: If you're passionate about... .... The Client Development Manager supports the Store Director and Assistant Store Director to meet and exceed all sales and...SuggestedSeasonal workLocal area
$26 - $32 per hour
...The best stores aren't built by one person. They're built by two. A globally celebrated, female-founded fashion brand — with a devoted... ..., and serious cultural momentum — is opening its New York City flagship. And behind every exceptional Store Manager is an ASM who makes...SuggestedFull timeImmediate startShift workWeekend workAfternoon shiftRetail For The People
New York, NY22 hours ago$19 per hour
...our brand. Apply to join New Era's team! At New Era, our stores are more than just places to shop they're cultural hubs where... ...season as a Temporary Part-Time Sales Associate at our NYC Flagship Store in SoHo. This temporary opportunity is designed to support increased...SuggestedHourly payTemporary workPart timeFlexible hours$100k - $130k
...Associate Store Manager Be part of an iconic story. At Calvin Klein, we believe in fostering an inclusive and collaborative culture... ...Manager for our high-profile, high-volume New York City global flagship. The ideal candidate will be a brand ambassador with an...SuggestedSeasonal workLocal areaFlexible hoursNight shift- ...Assistant Store Manager - SoHo New York City, NY ANINE BING is looking for an Assistant Store Manager to join our Flagship store location in SoHo, New York. The Assistant Store Manager works closely with the Store Manager and Sales team to drive a client-first...SuggestedWork at officeWorldwideFlexible hoursShift workNight shift
$27.8 - $30.9 per hour
...Store Manager - Bloomingdale's SoHo New York, New York, United States THE ALLSAINTS TEAM... ...will lead floor walks, occasionally at director level, with full understanding of your... ...the U.S. and Canada, with our flagship store in New York City. We are primarily...Hourly payFull timeTemporary workLocal areaFlexible hoursALLSAINTS
New York, NY13 days ago$18 - $19 per hour
...Stock Associate, Soho Flagship - Diesel Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and... ...5,000 points of sale, including more than 400 company owned stores. In this Stock Associate role, reporting to the Store Manager...Hourly payCasual workWorldwide$25.6 - $26.7 per hour
...Visual Floor Manager - FT - SoHo New York, New York, United States... ...for supporting the brand leader and store team in our UK flagship store to deliver an exceptional brand... ...our senior leadership team, including director level leadership Ensure partnership...Hourly payFull timeTemporary workSeasonal workFlexible hoursRotating shiftALLSAINTS
New York, NYmore than 2 months ago$26 - $30 per hour
...Retail Assistant Store Leader- Soho Come be a part of a community where all are welcome. A place where you can make a difference, inspire othersand be inspired. We are looking for associates with a passion for clothing, people, and sustainability. EILEEN FISHER...Full timeSeasonal workWork at officeLocal areaShift workAfternoon shift$21 - $23 per hour
...goals are consistently met and service standards are executed according to company guidelines. This person will act as an extension of store management as a leader and role model to all Sales Associates when it comes to service standards and adherence to company policy....Hourly payFull timeWork experience placementLocal arearag & bone
New York, NY22 hours ago$19 - $22 per hour
...the sales floor is stocked every evening. Collaborate with management in areas of inventory management. Ensure the retail store is cleaned on a regular basis - including floors and bathroom. Understand and execute cash control procedures including bank deposits...Hourly payCasual workShift workNight shiftWeekend workAfternoon shiftVuori, Inc.
New York, NY1 day ago$23 - $27 per hour
...Floor Supervisor SoHo As a Floor Supervisor, you'll be a pivotal member of our team, overseeing daily operations on the sales floor... ...: Model exceptional service and sales skills to drive store goals, mentoring associates to foster a positive, high-performing...Full timeShift workWeekend workDay shiftAfternoon shift$20 - $30 per hour
...the-line sound systems. It's all part of the Everyday Luxury experience you and our clients deserve. Apply online or in your local store today. Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the...Hourly payLocal area$17 - $21.5 per hour
...Flagship Sales Associate- Part Time Calvin Klein | New York City Be part of an iconic story... ...Klein Global Flagship New York, NY (Soho) Reports To: General Manager, Calvin Klein... ...engaged, and empowered to contribute to store success. Demonstrate a sense of pride,...Part timeSeasonal workLocal areaFlexible hoursNight shift- ...Full-Time Keyholder - SoHo Rails New York, New York Full-Time Founded in 2008 by Los Angeles native Jeff Abrams, Rails has... ...in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam...Full timeWork at office
$110k - $115k
...aesthetic.Job DescriptionWe are currently seeking a Department Manager, RTW (Ready-to-Wear) will report to the Store Director as part of our dynamic team in SoHo.How you will contribute:Oversee the RTW department's performance, customer service and company image in the...$22 - $28.25 per hour
...Join to apply for the Assistant Store Manager - 24H300 role at Carters Inc. 2 weeks ago... ...Meatpacking, NY Assistant Store Manager | SoHo, New York New York, NY $95,000.00-$115,00... ...16 hours ago Temporary Sales Associates, Flagship Store Fair Lawn, NJ $101,600.00-$152,300....Hourly pay16 hoursFull timeTemporary workLocal areaShift workNight shiftCarter's
New York, NY3 days ago- ...Jennifer Miller is a boutique jewelry company with locations on the Upper East Side, the Hamptons, Palm Beach, and Miami. Store Manager The Flagship Store Manager is responsible for driving sales performance, ensuring operational excellence, and effectively managing...
Jennifer Miller Jewelry
New York, NY1 day ago - ...trends and promotions to provide up-to-date information to customers Working towards visual merchandising guidelines set for the store Training and developing team members Maintain store standards throughout the store, including the back-of-house Maintain and...Work at office
$33 per hour
...Assistant Store Manager At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people as possible. Whether you're a pro...Local areaShift work$150k - $180k
...Overview Our client is seeking a Store Manager to lead the opening and ongoing success of its first flagship store in SoHo, New York. This full‑time, on‑site role is a hands‑on selling manager position with responsibility for sales leadership, daily operations, team management...Full timeLocal areabrobstongroup.com - Jobboard
New York, NY3 days ago- ...our people are our stitching. Join the denim lovers who work for denim at its core. Position Summary: As the Flagship Store Manager of our highly anticipated SoHo reopening, you will create and maintain an environment that reflects the brand’s spirit, with a dedicated...Full timeFlexible hours
G Star LLC
New York, NY22 hours ago $40 per hour
...Store Manager The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development for management. They are accountable for all store operations, including...Hourly payFull timePart time$24 per hour
...Assistant Store Manager Citizen Watch America represents the sales and marketing for the Citizen Group within the U.S., Caribbean and Latin American markets. The brands included within Citizen Watch America are Citizen, Bulova, Frederique Constant and Alpina. Each individual...Work at officeLocal areaFlexible hoursNight shiftWeekend workAfternoon shift$28 per hour
...Working towards visual merchandising guidelines set for the store Training and developing team members Maintain store standards... ...over 70 stand-alone stores in the UK, including our new flagship store on London Oxford street. Beyond stand-alone stores and retail...Work at officeFlexible hoursWeekend workAfternoon shift$105k - $110k
...Store Manager From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even...Work experience placementLocal arearag & bone
New York, NY2 days ago$120k - $160k
...Store Manager – New York Flagship This is a unique opportunity to join the founding team of the U.S. operation and play a key role in establishing... ...Lead the opening and daily operations of the SoHo flagship. Recruit, train, coach, and develop a high-performing...Seasonal workLocal areaFlexible hoursAfternoon shiftNew Day Executive Search
New York, NY1 day ago- ...Job Description Job Description Store Manager First-Ever US Flagship | SoHo, New York City We're partnering with a global barefoot and natural movement footwear brand to find a Store Manager for their first-ever US flagship, opening this summer in SoHo...Full timeSummer workLocal area
GOOD PEOPLE RECRUITMENT
New York, NY19 days ago - ...Job Description Job Description Emerging Soho restaurants that blends hyper-seasonal American fare with Asian accents is seeking an Assistant General Manager to join the leadership team. The Assistant General Manager (AGM) works alongside the General Manager to...Seasonal workShift workNight shiftAfternoon shift
One Haus
New York, NYmore than 2 months ago $22 - $28 per hour
...Sales Supervisor, Full-Time- Soho New York City Since 2009, we've been on a mission to bring sustainable fashion to everyone.... ...and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory...Hourly payFull timeCasual workLive inLocal areaFlexible hoursNight shiftWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Moncler Store Director (SoHo Flagship). Be the first to apply!
Related searches
- target store manager New York, NY
- t-mobile retail store manager New York, NY
- hotel storekeeper New York, NY
- dollar general store manager New York, NY
- lowes store manager New York, NY
- senior store manager New York, NY
- pop up store manager New York, NY
- retail store manager trainee New York, NY
- store manager part time New York, NY
- store manager retail New York, NY