Generative AI Training and Support Specialist

Our client, a leading organization in the media and information industry, is seeking a Generative AI Training and Support Specialist to join their team. As a Generative AI Training and Support Specialist, you will be part of the Learning and Development department supporting the enterprise‑wide adoption of AI technologies. The ideal candidate will demonstrate enthusiasm for innovative technology, excellent communication skills, and a proactive approach to learning and collaboration, which will align successfully in the organization. Job Title: Generative AI Training and Support Specialist Location: New York, NY (On‑site, 3 days per week with an anchor day of Tuesdays) Pay Range: $92.86 What's the Job? Design and facilitate engaging live and on‑demand training sessions on generative AI tools such as HearstGPT, ChatGPT Enterprise, Microsoft Copilot, and Claude. Create clear, compelling learning materials including guides, job aids, and video content tailored to employees with varying levels of AI fluency. Support the Generative AI Champions community and other Tech Academy initiatives by coordinating sessions, managing logistics, and contributing content. Serve as a resource for employee inquiries regarding AI tools, use cases, and responsible AI practices, ensuring compliance with data privacy policies. Partner with HR, Legal, and IT stakeholders to ensure training content aligns with organizational policies and industry standards. What's Needed? 3–5 years of experience in training, instructional design, adult education, or related fields. 1–2 years of experience managing enterprise AI platforms such as OpenAI or Claude enterprise environments. Excellent documentation, communication, and organizational skills with attention to detail. Hands‑on experience with generative AI tools like ChatGPT, Claude, Gemini, Microsoft Copilot, or similar. Bachelor’s degree in adult education, instructional design, communications, or equivalent work experience. What's in it for me? Opportunity to work with cutting‑edge AI technologies in a dynamic environment. Collaborate with a diverse team of lifelong learners committed to innovation. Contribute to impactful training programs that enhance employee capabilities. Engage in continuous professional development through exposure to the latest AI advancements. Be part of a forward‑thinking organization that values inclusion and diversity. Benefits Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account Health Flexible Spending Account Dependent Care Flexible Spending Account Supplemental Life Insurance Short Term and Long Term Disability Insurance Business Travel Insurance 401(k), Plus Match Weekly Pay ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law. #J-18808-Ljbffr ManpowerGroup