Project coordinator( Rebate operation+ Program Administrator)

Title: Project coordinator( Rebate operation+ Program Administrator)

Duration: 3-6 Months +

Location: Remote

(ONLY W2)

Job Description:

Position Overview

• We are seeking a detail-oriented Project coordinator to support channel rebate operations, partner programs, and day-to-day program administration. Despite the title, this role is primarily operational and support-focused, requiring strong analytical skills, advanced Excel expertise, customer service orientation, and the ability to manage partner inquiries, rebate calculations, reporting, and data administration.
• This individual will serve as a key point of contact for internal teams and external partners, ensuring a smooth partner experience while maintaining accuracy in rebate processing, reporting, and program operations.

Key Responsibilities

• Manage rebate calculations, validation, tracking, and payment-related inquiries.
• Perform data analysis, reconciliation, and reporting activities to ensure program accuracy.
• Maintain and analyze large datasets using advanced Excel functions.
• Support partner onboarding, enablement, and ongoing program administration.
• Respond to internal and external inquiries related to partner programs, incentives, rebates, applications, and payment status.
• Monitor and resolve issues related to partner tools, account access, submissions, and approvals.
• Collaborate with cross-functional teams and external partners to investigate discrepancies and provide timely resolutions.
• Support Partner Funds Center and channel program operations.
• Maintain accurate documentation, process tracking, and program reporting.
• Contribute to process improvements that enhance operational efficiency and partner experience.

Required Qualifications

• 3-5 years of experience in channel programs, partner operations, sales operations, program administration, customer success, rebate operations, or similar business support functions.
• Strong analytical and problem-solving skills.
• Experience managing inquiries, issue resolution, and cross-functional coordination.
• Excellent verbal and written communication skills.
• High attention to detail with the ability to manage multiple priorities in a fast-paced environment.
• Ability to quickly learn established processes and provide support with minimal supervision.

Technical Skills

• Advanced Microsoft Excel expertise, including:
• VLOOKUP/XLOOKUP
• INDEX/MATCH
• Pivot Tables
• SUMIFS/COUNTIFS
• Nested IF Statements
• Data Validation
• Experience working with large datasets and performing reconciliations.
• Financial, operational, or program reporting experience.
• Salesforce experience preferred.