Patient Scheduling Coordinator

Education LevelHigh School## Description**Job purpose**A scheduler greets patients, answers incoming calls, triages emergencies, schedules new and existing patient appointments, send appointment reminders, request patient records, and follows up with patients.**Duties and responsibilities*** Scheduling and confirming appointments* Welcoming patients and updating their information in the dental software(s)* Registering new patients according to established office protocols* Verifying insurance and accurately building patient insurance plans in the dental* software(s)* Assisting patients to complete all necessary forms and documentation* Answering and managing incoming calls* Responding and complying with requests for information* Preparing documentation for upcoming appointments* Checking daily appointment schedules and filling gaps to ensure positive production* Monitoring and replying to e-mails and voicemails* Maintaining a professional reception area* Safeguarding patient privacy and confidentiality* Maintaining OSHA and HIPPA Compliance* Perform all other duties as assigned## QualificationsHigh School degree or equivalent requiredExceptional written and verbal communication skills required**Working conditions:**Dental practices run at a fast pace and schedulers will be required to keep up with the flow ofdoctors and patients.**Physical requirements:**Schedulers will be required to:Sit for long periodsLook at a computer screen for extended periodsStand for long periods.Lifting up to 50 pounds**Reports to:**Area Director of Operations / Operations Manager**Direct reports:**None #J-18808-Ljbffr Enhanced Data Solutions Ltd.