General Manager

Full-Service General Manager Opportunity

Are you looking to make a change for the better? Look no further! We have a family-owned and operated restaurant group in Peoria seeking a full-service General Manager to support its continued growth!

Qualifications:

• 3–5 years of leadership experience in upscale nightlife, bar, or hospitality operations.
• Proven success managing high-volume venues with live entertainment and security teams.
• Strong understanding of security protocols, ID verification processes, and conflict de-escalation.
• Experience collaborating with security companies, off-duty police, or in-house safety teams.
• Advanced knowledge of P&L management, labor controls, and beverage cost tracking.
• Excellent communication and interpersonal skills with a calm, authoritative presence.
• Flexible availability — nights, weekends, holidays, and special events required.
• Experience with Toast POS systems, XTRAChef, and operational reporting software.

Compensation & Benefits:

• Competitive base salary with quarterly performance-based bonuses.
• Health and wellness benefits after 90 days.
• Paid vacation and advancement opportunities across the portfolio.
• Exclusive access to events and hospitality experiences.
• Relocation available for qualified candidate.

Leadership & Culture:

• Recruit, train, and inspire a world-class hospitality and security team that reflects core values: passion, professionalism, and hospitality without compromise.
• Foster a positive, inclusive, and performance-driven work culture grounded in respect, accountability, and collaboration.
• Conduct weekly leadership and security meetings to ensure alignment on operational goals and guest safety expectations.

Operations Management:

• Oversee all front-of-house and back-of-house operations, including floor management, scheduling, and nightly execution.
• Maintain precise cost controls for beverage, labor, and inventory.
• Manage opening/closing procedures, cash handling, and POS accuracy.
• Ensure compliance with all state and local health, safety, and liquor regulations.
• Implement efficient operational systems to support consistency and scalability.

Security & Compliance Oversight:

• Direct and supervise the security team, ensuring all members are properly trained, licensed, and operating in compliance with Illinois state requirements.
• Develop and enforce security protocols for guest check-in, ID verification, crowd control, and incident reporting.
• Coordinate with local law enforcement, fire marshal, and licensing authorities as needed to maintain full compliance.
• Maintain detailed nightly reports documenting incidents, guest ejections, and security activity.
• Conduct regular safety drills and de-escalation training for both staff and security personnel.
• Ensure video surveillance, lighting, and access points are fully functional and properly monitored during operations.