Retail Associate - University Of Washington Team Store

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. Role Overview The Retail Associate delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI‑enabled insights. Home game shifts are considered a core responsibility of the position and may include pre‑game, in‑game, and post‑game operational support. Responsibilities Greet fans and ask questions to help make their shopping experience enjoyable Make recommendations based on observations and conversations with fans Help execute a brand connection by ensuring fans enjoy a top‑notch shopping experience Maintain sales floor and/or stockroom standards with an eye to detail Process sales transactions via the Fanatics Point‑of‑Sale system (POS) Maintain the highest standards of professionalism and customer service to ensure the Fanatics brand and team/league are always positively represented Perform additional responsibilities as directed by the management team Identify opportunities to improve processes, products, or fan experiences Apply creative thinking and new approaches to solve complex challenges Act with urgency and adapt quickly in a fast‑paced, high‑growth environment Collaborate cross‑functionally to drive shared goals and team outcomes Build strong partnerships across the organization to deliver results Apply AI and technology to improve efficiency, quality, and outcomes Use data and digital tools to inform decisions and enhance performance Demonstrate curiosity and adaptability in adopting new technologies and ways of working Contribute to a culture of innovation and continuous improvement Required Qualifications Must be at least 18 years of age Previous retail, customer service, or hospitality experience preferred Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events Reliable attendance and punctuality Strong communication, interpersonal, and teamwork skills Ability to work effectively in a fast‑paced, team‑oriented environment Ability to stand, walk, bend, and move throughout scheduled shifts, as well as lift, carry, and move merchandise weighing up to 25 pounds Maintain a professional appearance and represent the Fanatics brand positively High school diploma or equivalent experience preferred Salary The salary range for this position is $21.30–$22.00 per hour, representing base pay only and does not include short‑term or long‑term incentive compensation. #J-18808-Ljbffr