Patient Financial Counselor

Overview The Cancer Center of Kansas (CCK) is seeking a full -time, on-site Patient Financial Counselor to join our team in our Wichita , KS offices. The typical work week is Monday through Friday, 8:30 AM – 5:00PM with no major holidays, no on-call and no weekends. As part of The US Oncology Network and with over 40 years beingestablishedin Kansas, CCK delivers quality, personalized cancer care to communitiesacross the state. Our physicians and staff treat patients in over 18 locations throughout the state. Ourmanagement andphysician teamscontinue tobe recognizedin our communitiesfor Excellence in Healthcare!With our mission in mind, we valueeach and everyemployee for their life-savingexpertiseand the role they play in making our patients’ lives as easy and comfortable as possible. Our employees are our most valuableresource. They help us create and continue to deliver on our mission. In CCK’s partnership with the US Oncology Network, one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America and supported by McKesson Corporation, weare able toextend an extremely competitive offering of benefits to employees, including: Medical Health Care Dental Care Vision Plan 401-K with a matchingcomponent Life Insurance Short-term and Long-term disability FSA and HSA Legal Insurance Competitive Paid Time Off Plan Wellness & Perks Programs What does this position entail? Under general supervision,is responsible forassessment of patient financial requirements, counseling patients on insurance benefits and co-payments as well asassistingpatients with applications for drug reimbursement, copay, and foundationassistance. Orders and tack drug received for patients approved forassistance, file claims to foundations and copay programs. Supports and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards. Responsibilities Assistall patients that do not have insurance or patients with a limited coverage policy in obtaining financialassistance(i.e.Project Access, drugreplacementor co-payassistance), outsideassistance(i.e.transportation or other community services), and allappropriate forms. Coordinate with the patient and provider to obtain all information and signatures for drug reimbursement requirements permanufacture/program. Upload or fax all applications and the pertinent financial forms (along with the physician’s signature and the prescription)requiredforassistanceto the manufacture/program. Collaborate with the treatment authorization team toidentifypatients in need ofassistanceandnotify themonce approvals are in place. Utilizes the Summary of Patient Reimbursement and Liability form and obtains appropriate approvals asrequired. Performs financial counseling process on all patients prior to treatment, which includes patient financial obligations, billingpracticesand establishing payment arrangements. Documentsfinancial counseling process. Order and track all approved drugs for patients according to their schedule. Assistsinmaintainingmanuals,logsand other required documentation asrequired. Communicate with pharmaceuticalcompaniesField Reimbursement Managers to stay up to date on program changes. Demonstrates an understanding for patient confidentiality to protect the patient and the clinic/corporation. Follows policies and procedures to contribute to the efficiency of the front office. Covers for andassistswith other front office functions asrequested. Attends required, applicable meetings. Remains current on all compliance requirements. Ensures all applicable policies and procedures of the company and Network are followed. Other duties as requested or assignedincludingcoverage within the department. Performs other tasks as reasonably requested by a provider or member of the Management Team, as applicable to the role. Supervisory Responsibilities None. Qualifications Minimum Qualifications High school degree or equivalentrequired Minimum three (3)yearsmedical insurance verification and authorizationrequired. Physical Demands of the Job: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employeeis required tobe present at theemployeesite during regularly scheduled business hours and regularlyrequiredto sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range. WorkEnvironment: The work environment characteristics described here are representative ofthose anemployee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic environment may occur. Work is performed in a medical office environment. Involves frequent interaction with staff and physicians. #J-18808-Ljbffr