Member Services Representative

WEST consin Credit Union Job OpportunityAt WEST consin Credit Union, we believe in the power of people helping people. Our mission is to give members, communities, and one another the inspiration, resources, and support to achieve financial wellness. We fulfill our mission by creating a positive impact in our members' lives by providing trusted financial services and building lasting relationships. If you're looking to work for an organization where your contributions matter, where teamwork and community are at the heart of everything we do, and where you can grow in a dynamic, supportive culture—then you're in the right place! We're more than just a credit union; we strive to make a real difference. Ready to make an impact? Let's grow together! The starting rate for this role is $18.86 per hour.What You'll Be Doing:Represent the Credit Union to members in a friendly, positive, and professional mannerProvide prompt, efficient, confidential, and accurate service in the processing of transactionsResponds to members' requests, problems, and complaints, and/or directs them to proper person for assistance and resolutionLearns to recognize member's needs for services, and presents and refers them appropriatelyHandles all monetary transactions for membersWhat You'll Need to Be Successful:This position requires a high school diploma or equivalent and a proven track record in customer serviceProficiency in basic computer, data entry and typing skills is requiredA positive attitude, professional image, and self-motivation are essential in the teller roleExcellent oral and written communication skills are requiredWhy Choose WEST consin:Health, Dental, and Vision Insurance PlansAnnual Healthy Living Fund ContributionStudent Loan Repayment ProgramCompetitive PayImpressive 401(k) Contribution and Match PlanPaid Time Off Accrual11 Paid Holidays