Server Assistant

Bowie House, Auberge Collection is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis. Join our dynamic team as a Server Assistant. In this key role, you'll play a vital part in our guests' experience by swiftly and precisely ensuring the smooth delivery of delectable orders from the kitchen to their tables, ensuring they have an exceptional dining experience. Ensure communication in the kitchen between the front of house and back of house teams by calling out orders, getting the status on dishes, and calling the waitstaff to serve completed dishes. Ensure that all orders are completed accurately, in time, and with the correct priority. Perform the finishing touches to completed dishes, such as adding garnishes and removing smudges. Assisting servers, bartenders, and guests in the dining experience, taking orders and delivering requested items in an efficient and timely manner Relate with guests about needs, satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service Operate, maintain and properly clean all restaurant equipment and fittings Ensure that the expediting area and restaurant outlets are tidy, organized, and well stocked at all times Ensure food is served in accordance with safety standards (e.g. proper temperature) Check in with guests upon delivery of dishes and ensure they have everything they need, as needed Qualifications Prior experience in customer service or a similar role, in a luxury setting, is preferred. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to communicate in English. Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr