Student Accounts Coordinator

Student Accounts Coordinator

Reports to: Accounts Receivable Manager

Schedule: Flex

Key Responsibilities:

• Process and post customer payments accurately and efficiently in the Student Information System, Populi
• Monitor customer account balances and aging reports to identify overdue accounts
• Contact customers regarding outstanding payments and resolve billing disputes professionally
• Reconcile customer accounts and investigate discrepancies
• Generate and distribute customer statements and invoices via email
• Update student records of all collection activities and payment arrangements
• Process credit card payments and electronic fund transfers
• Prepare reports on accounts receivable metrics and collection status

Required Qualifications:

• A degree or certification in Accounting required
• 2-3 years of experience in accounts receivable or similar finance role
• Strong proficiency in Microsoft Excel and accounting software
• Excellent attention to detail and organizational skills
• Strong written and verbal communication abilities
• Experience with collections and customer account management
• Understanding of GAAP principles and practices

Preferred Qualifications:

• Experience with Quickbooks, CRM, or Student Information System Software
• Familiarity with accounting regulations and compliance requirements for Federal Financial Aid

Skills & Competencies:

• Problem-solving and analytical thinking
• Customer service orientation
• Time management and ability to meet deadlines
• Professional demeanor and ethical conduct
• Ability to work independently and as part of a team
• Strong interpersonal skills for customer and interdepartmental interactions

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Ability to lift up to 10 pounds occasionally

Work Environment:

• Part-time position in an office setting
• Standard business hours, Monday through Thursday
• Some flexibility

Compensation and Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• Professional development opportunities
• Monthly massage in public massage clinic

The ideal candidate will combine strong technical accounting skills with excellent customer service abilities to maintain positive relationships while ensuring timely collection of receivables. They should be detail-oriented, organized, and able to manage multiple priorities effectively.

EOE Statement: We are an equal opportunity employer and value diversity. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.