Office Manager

Medical Front Office Manager

Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for an experienced Medical Front Office Manager in our Denver Midtown clinic.

We realize that it sounds cliché but it is true - taking care of cancer patients is a calling. It's much more than a job. Each of us has a unique story that brought us to Rocky Mountain Cancer Centers (RMCC), but those stories usually share common themes of care, compassion, and commitment.

No matter the role each RMCC team member serves in, the goal is the same: to provide the best care possible for each and every one of our patients. Whether we are a nurse holding our patient's hand, or a scheduler on the phone finding an appointment that fits into a patient's schedule, we are deeply connected to our patients and do what we can to help.

If this sounds like you, we'd love to have you join our team.

Salary Range: $65,000-$75,000

Pay is based on several factors including but not limited to education, work experience, certification, etc. As of the date of this posting, in addition to your salary, RMCC offers the following benefits for this position, subject to eligibility requirements: Health, dental, and vision plans; wellness program; health savings account; flexible spending accounts; 401(k) retirement plan; life insurance, short-term disability insurance; long-term disability insurance, Employee Assistance Program; PTO, holiday pay, tuition reimbursement, and employee paid critical illness and accident insurance

Responsibilities

• Oversee the daily activities of front office including scheduling, reception, and insurance verification/authorization.
• Recruit, hire, and manage all front office staff in addition to developing and attaining performance goals and objectives. Evaluate performance and manage accordingly.
• Prepare and conduct training sessions with staff.
• Develop and maintain a professional department that assists the organization toward its goal of improving cost effectiveness of health care delivery.
• Act as liaison between physicians, administration, and business departments.
• Coordinate office procedures with front office staff, medical staff, and billing office to ensure smooth flow of exceeding corporate timelines.
• Implement and comply with Company Reimbursement Policies and Procedures to maximize efficiency.
• Oversee patient financial counseling to ensure patients are apprised of financial obligations.
• Review posting of charges from encounter forms and hospital charges within 24 hours.
• Maintain knowledge of current health care and billing trends and practices.
• Provide assistance and coverage for front office function as needed.

Qualifications

• High school diploma or equivalent. Bachelors degree preferred. Minimum seven years of medical office management experience.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including manual and finger dexterity and eye-hand coordination. Requires standing/sitting for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent interaction with staff, patients and the public.

All qualified candidates are required to pass a background check and non-federal drug test (which excludes marijuana) post offer of employment and prior to hire.

This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.