Backroom Manager
$16.5 - $20.6 per hourHy-Vee
- # Backroom ManagerApplylocations: Sycamore, Dekalb Ave, Sycamore, ILtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 1, 2026 (29 days left to apply)job requisition id: R235100**Additional Considerations (if any):****-****At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.****Job Description:****Job Title:** Backroom Manager**Department:** Grocery**FLSA**: Non-Exempt**General Function**Provides prompt, efficient and friendly customer service. Receives product, verifies invoices, delivers product to the appropriate department in a prompt, efficient, friendly and safe manner.**Core Competencies*** Partnerships* Growth mindset* Results oriented* Customer focused* Professionalism**Reporting Relations**Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Store Operations, Perishables, and Health Wellness Home, Service ManagersPositions that Report to you: None**Primary Duties and Responsibilities*** Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.* Makes an effort to learn customers’ names and to address them by name whenever possible.* Assists customers by: (examples include) + Escorting them to the products they are looking for. + Securing products that are out of reach. + Loading or unloading heavy items. + Making note of and passing along customer suggestions or requests. + Performing other tasks in every way possible to enhance the shopping experience.* Answers the telephone promptly and provides friendly, helpful service to customers who call.* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.* Works with company’s subsidiaries to receive product.* Ensures receipts and takes to accounting in a timely manner.* Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner.* Unloads products from truck and ensures placement in a non-intrusive area.* Uses forklifts to unload trucks and place in backroom.* Delivers items to the appropriate department.* Checks invoices for accuracy and signs vendor paper work.* Receives all vendor orders.* Protects cold food chain and integrity of product.* Coordinates the receipt and lock up of controlled items, e.g. (liquor, cigarettes, pharmacy inventory).* Works with returned items, writes up items with drivers, ensures the signed receipts are returned to the accounting office in a timely manner.* Maintains area for sale items to ensure convenience for the management team (displays, etc.)* Maintains a clean and orderly backroom.* Ensures cardboard and trash areas are clean daily.* Aware of store’s needs, specifically in the grocery department.* Keep training certifications current, i.e. forklift certifications.* Works with the internal customers in a timely and efficient manner.* Works in a safe and efficient manner to reduce product damage and spoilage.* Works for the store department to do small equipment repairs.* Maintains cleanliness outside of store to the dock area, and behind the store.* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.* Adheres to company policies and individual store guidelines.* Reports to work when scheduled and on time.**Secondary Duties and Responsibilities*** Answers questions from outside customers and helps whenever necessary.* Assists in other areas of store as needed.* Performs other job related duties and special projects as required.**Knowledge, Skills, Abilities and Worker Characteristics*** Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.* Ability to do simple addition and subtraction; copying figures, counting and recording.* Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.**Education and Experience*** High School or equivalent experience.* Six months to one year of similar or related experience.* Supervisory experience preferred.**Supervisory Responsibilities (Direct Reports)*** Responsible for managing the backroom duties and employees.**Physical Requirements*** Must be physically able to exert up to 100 pounds of force occasionally; exert up to 50 pounds of force frequently; and exert up to 20 pounds of force constantly to move objects.* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.**Working Conditions**This position is continually exposed to dirt. There is frequent exposure to temperature extremes, dampness, equipment movement hazards and cleaning chemicals/solvents.**Equipment Used to Perform Job**Electric pallet jack, hand pallet jack, RPM, intercom system, forklift, telephone, and two-wheeler.**Contacts**Has daily contact with internal customers, suppliers/vendors, and the general public.The anticipated hourly starting wage for this position is $16.50 to $20.60 depending on experience.For information on company benefits visit Benefits | Hy-Vee.Are you ready to smile, apply today.*Employment is contingent upon the successful completion of a pre employment drug screen.*
- J-18808-Ljbffr Hy-Vee
Vacancy posted 4 days ago
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