Butler Manager - Mandalay Bay
MGM Resorts International
- # Butler Manager - Mandalay BayApplylocations: Property - Mandalay Baytime type: Full timeposted on: Posted Todayjob requisition id: 275897Las Vegas, Nevada**The SHOW comes alive at MGM Resorts International**Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.**THE JOB**:Step into a leadership role where luxury service, operational excellence, and team engagement come together. As the Villa Operations Manager, you will oversee daily villa operations, lead and develop a high-performing team, and ensure every guest experience reflects our SHOW Service Basics. This role is ideal for a hospitality professional who is passionate about delivering exceptional service, fostering a culture of excellence, and driving operational and financial success in a world-class luxury environment.You will play a vital role in our mission to own the guest’s experience and create **WOW** memories that they will carry with them far beyond their stay with us!**THE DAY-TO-DAY:*** Oversees daily Villa, Villa Prive, Baccarat, and in-villa Food & Beverage operations, including meal services, wine and liquor selection, and inventory control* Assists with the planning and execution of private functions within the Villas, Presidential Suites, and Chairman Suites, including menu selection, pricing, and event staffing* Develops collaborative relationships with support departments including Casino Marketing, Luxury Experience, Convention Sales & Services, Facilities, Security, Housekeeping, Front Services, Sky Pool, Front Office, Food & Beverage, and Executive Offices to ensure seamless operations and guest experiences* Partners with the Culinary team on the development and implementation of offerings, menu presentations, and menu education for the Butler team* Works closely with the Director to develop, execute, and measure strategic plans and annual operating goals, including revenue growth opportunities, cost containment initiatives, and budget variance justifications* Educates departmental leadership on departmental goals and ensures team commitment and support to drive departmental success* Responsible for hiring, training, coaching, succession planning, discipline, terminations, and other employee status changes while supporting the Company's diversity commitment**THE IDEAL CANDIDATE:*** Must be 21 years of age or older* High School Diploma or GED* Two (2) years of prior relevant supervisory experience at a major hotel/resort* Three (3) years of prior relevant experience in guest services, hotels operations and/or food and beverage at major hotel* Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders* Must be able to work various shifts, including weekends and all holidays**THE PERKS & BENEFITS:*** Health & Income Protection benefits (for eligible employees)* Professional and personal development opportunities through employee programs and network groups* Free meals in our Mandalay Bay employee dining room* Free parking on and off-shift at all MGM Resorts properties* Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts**VIEW JOB DESCRIPTION:** you ready to **JOIN THE SHOW**? Apply today!
- J-18808-Ljbffr MGM Resorts International
Vacancy posted 2 days ago
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