Registered Nurse - Patient Safety Manager

Patient Safety Manager (RN)

Key Duties and Responsibilities: The Patient Safety Manager (PSM) Registered Nurse (RN) executes position responsibilities that demonstrate beginning leadership skills and participates in specific program experiences. They demonstrate creative approaches to the management of program aspects of complex patient care. The PSM demonstrates performance and beginning leadership skills that start to impact the standard of care and safety of staff while caring for all patients throughout the continuum of care. The PSM functions as the lead manager and implementer of patient safety policies and activities developed by the National Center for Patient Safety (NCPS) and is the facility's key person to help build and implement patient safety systems and promote the culture of safety within Veterans Affairs (VA) facilities and for VA patients in all healthcare settings. Direct support is provided to the development, maintenance, and operation of the VHA's patient safety process at the facility level. This includes working with all levels of staff within the facility, including top-level management, Root Cause Analysis (RCA) team members, RCA team leaders, and RCA recorders. They are responsible for a facility wide program for all services within the organization that meets the requirements of National Directives. The PSM will oversee the provision of staff education, orientation, competencies and providing quality improvement consultation related to the program specifically. The PSM continuously evaluates the program, collecting and submitting facility performance measures. Demonstrates knowledge of and appropriate response to requirements, reviews, and findings of regulatory agencies (i.e.: National Center for Patient Safety, The Joint Commission, the Office of Inspector General, VISN 9 Offices. Provides support to the agency and to all regulatory and inspection teams in preparation for and during site visits.

• Deliver knowledge-based, patient-centered care while continuously developing technical and leadership skills.
• Assess, plan, implement, and evaluate care with consideration for age-specific and population-based needs.
• Coordinate and document program outcomes that demonstrate broad, complex impact at the facility and VISN level.
• Demonstrate sound decision-making, judgment, and excellent interpersonal communication with patients, staff, and leadership.
• Lead the facility implementation of patient safety systems and initiatives developed by the National Center for Patient Safety (NCPS).
• Drive process improvement initiatives in collaboration with interdisciplinary teams, Root Cause Analysis (RCA) members, and organizational leadership.
• Oversee and deliver staff education, orientation, and competencies related to patient safety, fostering ongoing learning and compliance.
• Collect, evaluate, and submit facility performance measures to track program effectiveness and identify areas for improvement.
• Ensure program activities and outcomes are in compliance with National Directives and meet regulatory agency requirements, including The Joint Commission and the Office of Inspector General.
• Support the organization and regulatory inspection teams in the preparation for, and participation in, all relevant site visits.
• Promote patient education, self-management, and customer satisfaction as integral components of care delivery.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards

Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Licensure: 1 full and unrestricted license from any US State or territory

Pay Scale: N07K

Work Schedule: M-F 7am-3:30pm

Telework: Ad-hoc

Virtual: This is not a virtual position.

Relocation/Recruitment Incentives: Recruitment incentive may be authorized

Permanent Change of Station (PCS): Not authorized