Client Service Professional

About the Role As a seasonal Client Service Professional / Receptionist at H&R Block, you'll be the welcoming first impression for every client. You'll manage client scheduling, support daily office operations, and work alongside a team of tax professionals. With training and support, this role can be a stepping stone into tax preparation or office leadership. This role is in-person and not remote. Required Qualifications Experience working in a fast-paced, client-centric environment Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally Ability to multitask and manage competing priorities throughout the day Organizational skills with attention to detail and follow-through Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems) Availability to work evenings and weekends during tax season Preferred Qualifications High school diploma/GEDor equivalent Previous experience in hospitality, call center, customer service or medical industries Previous experience in a receptionist, front desk, or administrative support role Experience working in a tax office, CPA firm, or financial services environment Why work for us At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. Pay Range Information Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program are automatically enrolled in Business Travel Accident Insurance and receive Associate Tax Prep benefit Pay Range $18.00 - $27.00/Hr. Location Ballard-19206-SILVER SPRING MD #J-18808-Ljbffr