Commercial Auto, Program Manager

Commercial Auto, Program ManagerPosition Description: The Commercial Auto Program Manager is responsible for providing support and assistance to the Hudson Programs underwriting staff with technical review, rating and performing referral duties regarding new and renewal Commercial Automobile accounts written exclusively by select Program Administrators as well as other tasks assigned by higher level Program Leaders. This role is also responsible for monitoring program performance, including growth, retention, and profitability metrics. Working alongside program administrators, actuarial, accounting, claims and compliance teams to implement underwriting strategies.Key Responsibilities:Determine and recommend acceptable pricing and terms, within underwriting authority, on new and renewal business referrals from Program Administrators.Underwriting audit review support of Program Administrator business focused on risk selection, pricing adequacy, compliance with underwriting and regulatory guidelines and file documentation.Track and maintain compliance with state loss costs, rules and form filings.Meet all divisional servicing objectives including but not limited to referral quote turnaround, phone management, file maintenance and documentation.Develop and manage monthly reports on program results, rating variables, unit level pricing and premium growth as well as manage reports from the Program Administrators database system.Monitor claims reports to manage frequency and severity trends and claims cost.Expand current portfolio of business by developing or expanding relationships with new and existing Program Administrators.Stay current on competition, underwriting environment, and market conditions and share that knowledge within the division.Education/Experience: Bachelor's or advanced degree. 10-20 years casualty underwriting experience. Primary Casualty underwriting background with a focus in Commercial Automobile. Ability to interpret Commercial Auto portfolio trends, loss ratios, and rate adequacy. Has the potential, if not the skills, to cultivate and manage Program Administrator relationships. Requires advanced knowledge of underwriting concepts, practices, and procedures. Demonstrates experience with and technical knowledge of primary casualty insurance coverage including risk selection, methods, and pricing. Strong organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously. Strong verbal and written communication skills. Strong negotiation, analytical and decision-making skills. Excellent time management skills. Team oriented attitude and approach. Advanced knowledge of Microsoft Office Products (Outlook, Excel, and Word), with the ability to create formulas and pivot tables using in-house data.