Teller Supervisor (Service Staff - Craig / Clayton)

Teller Supervisor (Client Service Associate Lead) Service Staff colleagues travel to various branches within a specified region surrounding a hub branch located in Las Vegas, NV. Branch hours are Monday through Friday. Essential Functions Leads the daily activities of client service associates. Coach and counsel branch staff to improve customer service, sales and operational skills by providing on-the-job training. Help develop action plans to meet individual and branch goals. Ensure the branch provides quality service while protecting against loss. Maintain advanced knowledge of branch operations. If needed, supervise branch activities in the absence of, or in conjunction with branch management team. Expand client base through successful selling and coaching techniques including lending applications, cross‑selling of bank services and products and assisting clients in every area of banking. If needed, be responsible for processing cash transactions and other customer service duties within the branch. Perform other duties as assigned. Qualifications 2+ years of banking, cashiering, customer service, balancing, or related experience, or successful completion of company approved training. Advanced knowledge of cashiering, balancing, debits, credits, bank products and/or banking. Working knowledge of math. Must have solid balancing and customer service skills. Ability to cross‑sell bank products based on client needs. Driving is an essential function of this role; employees must have a valid driver’s license and good driving record. High School diploma or equivalent. Benefits Medical, Dental and Vision Insurance – START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts Paid Training, Paid Time Off (PTO) and 13 Paid Holidays (includes Nevada Day & Family Day) 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessions Tuition Reimbursement for qualifying employees Employee Ambassador preferred banking products Pay range (depending on experience): $21.50 - $24.00/hour #J-18808-Ljbffr