Medical Billing Specialist

We are seeking a detail-oriented, Medical Billing Clerk/Specialist for a company in Norfolk. This unique role combines revenue cycle management with front desk support, serving as both a primary client liaison and a core engine for billing operations. This is an on-site, temp-to-hire position that we are looking to have someone start immediately. You must be able to work 4 days: 8:30 AM – 5:00 PM and 1 day: 11:00 AM – 7:30 PM.

In this role, you will manage billing processes across multiple programs and locations—focusing on payment posting, denial management, claim follow-up, and insurance verification—while providing welcoming, professional coverage for the front desk.

The ideal candidate thrives in a fast-paced environment with frequent interruptions, possesses a solid understanding of medical billing and insurance practices, and is committed to exceptional customer service and HIPAA compliance.

Key Responsibilities Billing & Denial Management

• Execute core billing cycle processes, including collections, payment posting, charge review, and account reconciliation.

• Review, track, and manage claim denials, resubmissions, appeals, and billing follow-ups across multiple programs.

• Perform insurance verification and benefit determination, identifying and resolving coverage discrepancies.

• Utilize knowledge of CPT codes, diagnosis codes, allowables, co-pays, deductibles, and referrals to maximize reimbursement.

• Assist clients with account inquiries via phone and email in a clear, supportive manner.

• This position also provides front desk & administrative support.

salary: $19 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Billing and Front Desk Administration

• Execute core billing cycle processes, including collections, payment posting, charge review, and account reconciliation.

• Review, track, and manage claim denials, resubmissions, appeals, and billing follow-ups across multiple programs.

• Perform insurance verification and benefit determination, identifying and resolving coverage discrepancies.

• Utilize knowledge of CPT codes, diagnosis codes, allowables, co-pays, deductibles, and referrals to maximize reimbursement.

• Assist clients with account inquiries via phone and email in a clear, supportive manner.

Skills

• Medical Billing (1 year of experience is required)
• Billing
• Medical Billing - Denials (1 year of experience is preferred)

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.