Checklist App Data Review Analyst
$25 per hourAutomation Personnel Services
Job Description
Job Description
Checklist App Data Review Analyst
Automation Personnel Services is looking for a Checklist App Data Review Analyst for LG in Huntsville, AL. In this role, you will be responsible for monitoring, reviewing, and analyzing field service data submitted through the Checklist App. This role focuses on evaluating service-related data, reviewing uploaded photos and checklist results, identifying trends and opportunities for improvement, and providing actionable feedback to support service quality and operational excellence. The ideal candidate is analytical, detail-oriented, self-motivated, and comfortable working with large volumes of technical service data in a fast-paced environment. A technical background in appliance repair, electronics, HVAC, or related industries is strongly preferred.
Pay Rate: $25/hr
Schedule and Hours:
Monday – Friday 8 am to 5 pm
Checklist App Data Review Analyst Duties and Responsibilities:
Checklist App Data Review
- Review and evaluate No Cool, No Ice, Tool Maintenance, and other Checklist App submissions on a daily basis.
- Analyze uploaded photos and supporting documentation submitted by field technicians.
- Record review results, findings, and recommendations within established systems.
- Ensure checklist submissions meet company standards and service requirements.
- Manage increased review volumes during peak service seasons (May through October).
Data Monitoring & Analysis
- Monitor field service data and identify trends, patterns, and recurring issues.
- Analyze service performance data to uncover opportunities for process improvement.
- Provide insights and recommendations to improve service quality, technician compliance, and operational efficiency.
- Support the ongoing expansion of Checklist App programs to Authorized Service Centers (ASC).
- Review new checklist categories and programs as they are implemented.
Quality Assurance Support
- Verify the accuracy and completeness of checklist submissions.
- Review technician-submitted photos for proper documentation and compliance.
- Identify missing, incorrect, or incomplete information and escalate issues when necessary.
- Assist in developing best practices for checklist completion and documentation standards.
R eporting & Communication
- Document review findings and communicate observations to management and relevant stakeholders.
- Support reporting initiatives related to service quality and field performance.
- Collaborate with cross-functional teams to address identified concerns and improvement opportunities.
Additional Responsibilities
- Perform other duties and special projects as assigned by management.
- Support departmental initiatives related to service quality, process improvement, and data analysis.
Checklist App Data Review Analyst Qualifications and Requirements:
- High school diploma or equivalent.
- Strong analytical and problem-solving skills.
- Excellent attention to detail and accuracy.
- Strong written and verbal communication skills.
- Ability to work independently with minimal supervision.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office Suite, including:
- Excel
- Outlook
- Word
- PowerPoint
- Experience working with databases and online applications.
- Ability to learn new systems and processes quickly.
Preferred Qualifications
- Technical background in:
- Appliance Repair
- Consumer Electronics
- HVAC
- Field Service Operations
- Technical Support
- Previous experience reviewing technical documentation, service records, or quality assurance data.
- Experience analyzing operational or field service performance metrics.
- Knowledge of appliance diagnostic and repair processes.
Required Skills & Competencies
- Data review and analysis
- Photo and documentation review
- Quality assurance and compliance monitoring
- Technical troubleshooting knowledge
- Spreadsheet and database management
- Process improvement identification
- Strong organizational skills
- Attention to detail
- Time management and prioritization
- Critical thinking and problem-solving
- Written and verbal communication
- Independent decision-making
Work Environment
This position supports a technical service organization and requires regular use of internal systems, spreadsheets, email platforms, shipping applications, and case management tools. The role includes daily, weekly, monthly, and semiannual responsibilities and requires consistent follow-through to ensure service processes are completed accurately, efficiently, and on time.
Job Type
Full-time, long term temporary
Benefits
• Weekly Pay
• Medical, dental, vision, short-term disability, and life insurance
• 40 Hours Service Bonus time after 1 year of continuous service and 1500 hours
• 6 paid Holidays after 1 year of continuous service and 1500 hours
401(k) Retirement Plan
Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401K matching to all eligible contingent and temporary associates.
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