CIVILIAN PARAMEDIC 2026

Civilian Paramedic

The Civilian Paramedic serves as the principal hands-on labor in performing duties in both emergency and non-emergency situations related to emergency medical services, hazardous materials response, advanced life support medical care, and emergency management delivery.

Duties include, but are not limited to:

1. Responds to an emergency based on dispatch instructions.

2. Drives PFT Ambulances and pool vehicles in compliance with all federal, state, and local laws, and department rules and regulations.

3. Dons and doffs the appropriate personal protective equipment (PPE) in accordance with department standard operating guidelines.

4. Reports to the Incident Commander for assignment of duties and maintains the appropriate communications and accountability throughout the incident.

5. Assists with determining the best route in responding to all emergent and non-emergent calls.

6. Ensures proper operational status of assigned apparatus equipment and personal protective equipment (PPE) before, during, and after an incident.

7. Implements and utilizes the Incident Command System.

8. Maintains familiarization with the response area.

9. Properly uses department communication technologies (radio, phone, and computer).

10. Climbs multiple flights of stairs while carrying equipment, or a patient.

11. Provides patient care to patients entrapped in a motor vehicle or machinery.

12. Establishes scene safety zones.

13. Isolates and secures energy sources.

14. Conducts CO atmospheric monitoring of the environment.

15. Performs forcible entry operations.

16. Assesses, triages, and treats victims at an incident scene within the scope of one's certification and/or licensures.

17. Establishes medical, triage, rehabilitation, or other sectors as assigned by the Incident Commander.

18. Packages and transports victims to a local medical facility.

19. Communicates with victims, family members, by-standers, and members of the public at the scene of an incident.

20. Cleans, inspects, and maintains all emergency response equipment.

21. Maintains department equipment, apparatus, and facilities and effectively communicates problems or concerns with such to superior officers and/or maintenance personnel.

22. Conducts daily inspections of all EMS equipment.

23. Checks drug expiration dates monthly.

24. Participates in all required department training, meetings, and activities.

25. Completes all required written and/or electronic communications.

26. Complies with all department safety guidelines while performing emergency and nonemergency functions.

27. Complies with all department rules and regulations, standard operating guidelines, and Town policies, as applicable.

28. Presents programs to the community on safety, medical and fire prevention topics.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of the organization. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Town-related Competencies: To perform this job successfully, all employees working in the Town should demonstrate the following competencies:

• Teamwork and Collaboration - Gets along with and maintains positive relationships with coworkers. Is willing to help with all types of work, no matter how big or small the task. Asks for and listens to coworkers' feedback; incorporates feedback into revised processes. Positively reinforces team members for their contributions and accomplishments. Admits mistakes when they occur, learns from them, and enables others to do the same.
• Service to Citizens - Always represents the Town of Plainfield well; maintains personal accountability and ownership for customer service. Let's customers know that he/she is willing to work with them to meet their needs. Follows up to ensure that requests and concerns are resolved. Understands customer problems and needs; quickly and effectively solves customer problems. Does more than what is normally required to resolve customer concerns.
• Professionalism - Demonstrates professionalism in appearance and actions. Maintains timely, personable, and effective communications with citizens and the general public, and local or intergovernmental contacts and neighboring community leaders. Demonstrates flexibility and a positive attitude when change occurs. Does not participate in conversations or actions that are disrespectful to others. Uses Town resources and assets wisely, efficiently, and according to Town policy.
• Dependability - Attends work as scheduled; follows the attendance policy and informs his/her manager of absences in advance. Accepts assignments willingly and can be counted on to complete tasks on time. Completes tasks accurately and thoroughly, eliminating the need for close review. Timely follow-through on tasks and projects issued by the Department Head, Town Manager, or Town Council. Does what he/she commits to doing.
• Interpersonal Communications - Communicates clearly, accurately, and respectfully with coworkers and customers. Keeps the Town Council well-informed of any incidents or issues, especially regarding offsite incidents. Keeps sensitive and confidential matters private. Listens to others and seeks to understand others' perspectives. Willingly accepts feedback and incorporates it into work activities and interactions.
• Job Knowledge and Work Habits - Takes pride in work and coworkers; performs work with a positive attitude that enables others to perform well. Is willing to ask questions when the job or task is not fully understood. Willingly participates in training to maintain or enhance current knowledge of principles, procedures, methods, and/or technology. Maintains an optimistic outlook when faced with difficulty or change and makes an effort to overcome obstacles. Retains the expected job knowledge; helps others by sharing knowledge.

Job-related Competencies To perform this job successfully, employees in this job should demonstrate the following competencies:

• Problem Solving Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Judgment Displays willingness to make decisions; Exhibits sound and accurate judgment; supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Oral Communication -Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; changes approach or method to best fit the situation; Able to deal with frequent change, delays or unexpected events.

Education and/or Experience: High school diploma or general education degree (GED); The following certifications are required: Licensed as a Paramedic, BLS CPR, Advanced Cardiac Life Support (ACLS), International Trauma Life Support (ITLS) and Pediatric Advanced Life Support (PALS) certifications are required.

Other Skills and Abilities: The following skills and abilities are either required or desired.

• Computer software skills required to operate all applicable PFT computer programs.
• A working knowledge of structure and function of the Fire Territory, local and county governments, local, state and federal laws effective employment practices, budgeting, funding, and emergency service organizations.
• A working knowledge of all Fire Territory policies, procedures, rules and regulations is required.
• A comprehensive knowledge of the geography of the Town and County is required.
• A working knowledge of the following is required:

1. Public education programs.
2. Emergency medical procedures.
3. Communication systems and procedures.
4. Budgeting, purchasing, and planning procedures.
5. Emergency vehicle operations.
6. Response areas.
7. Applicable federal, state, and local laws governing the operation of department vehicles.
8. Safe use, care and maintenance of all medical equipment.
9. Performing scene size-up.
10. Current Hendricks Regional Health Emergency Medical Services (EMS) protocols.
11. Haz-Mat operations.

• The ability to operate all Fire Territory EMS and pool vehicles are required.
• The ability to use all Fire Territory EMS equipment, tools, personal protective equipment (PPE), and apparatus is required.
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