Client Experience Manager, Project Management & Executive Support

Juliet Funt Group (JFG) is a consulting and leadership development firm founded by CEO Juliet Funt, author of A Minute to Think. We help organizations clear away the busywork that crowds out their best thinking through keynotes, workshops, digital learning, and consulting engagements for corporate and government clients. We are a small, fully remote team with a very high bar for quality.

About the role

We are hiring a part-time Client Experience Manager who is part project manager and part executive assistant. You will manage several client projects at once alongside our project manager, and you will own our CEO's calendar and travel so she walks into every engagement fully prepared.

This role suits someone who does their best work at a fast pace and holds themselves to exacting standards. Priorities can shift several times in a day. When they do, you stay composed and anticipate what Juliet and the team need before they ask.

What you will do

Project management

• Keep project plans, timelines, and task assignments current in Asana across multiple client projects
• Track deadlines, dependencies and open questions, and flag risks early with a proposed fix
• Schedule and coordinate meetings across client, partner, and internal teams
• Capture meeting notes and action items, then follow up until every loose end is closed
• Maintain the activity records that feed client reporting
• Draft clear, polished client communications

Executive support for our CEO

• Own Juliet's calendar, including client calls, pre-event calls, tech checks, and protected work time
• Book and rebook flights, hotels, and ground transportation, including same-day changes
• Create and review travel prep documents and itineraries for every engagement
• Chase run-of-show details, introductions, AV needs, and materials so nothing catches her off guard on event day

Operations support

• Handle scheduling and operational tasks for the Chief of Staff
• Keep client and project records accurate in Zoho CRM

What you bring

• 5+ years of project management or project coordination experience with external clients
• 5+ years supporting a senior executive who travels, including calendar and travel management
• Hands-on experience with Asana, Google Workspace, Zoho, Zoom, Microsoft Teams, Claude, and Adobe Acrobat
• Real comfort and competence using AI tools in your daily work, with the judgment to check what they produce
• Exceptional attention to detail. You catch the wrong date or the time zone mix-up before anyone else sees it
• You think and work quickly and stay organized when priorities change mid-day
• Polished, concise writing that is ready to send the first time

Helpful but not required

• PMP, CAPM, or another project management certification
• Experience supporting federal government or military clients

The details

• Part-time, 20 to 30 hours per week, with most hours during Eastern business hours
• 1099 independent contractor, paid hourly
• Fully remote within the United States, with preference for candidates in the Eastern or Central time zone