Management and Program Analyst

Organizational Location Positions are located in the Department of Homeland Security, Immigration and Customs Enforcement, Homeland Security Investigations, in multiple locations. Additional selections may be made across the National Capitol Region through this vacancy announcement. Salary The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Duties Serve as a senior‑level expert responsible for conducting comprehensive studies and evaluations to assess and improve the effectiveness of agency programs, operations, and management processes. Apply a wide range of advanced qualitative and quantitative methods to analyze complex issues, identify trends, and propose solutions to enhance program efficiency and effectiveness. Design and conduct broad and complex management studies, defining study boundaries and objectives in response to evolving priorities. Develop and implement program evaluation frameworks, identifying meaningful performance indicators, designing data collection methodologies, and applying advanced statistical techniques to evaluate program outcomes. Present findings and recommendations to senior leadership in comprehensive reports, briefings, and presentations, directly influencing strategic decisions and resource allocation. Independently lead strategic planning efforts for an agency program or program segment, including developing multi‑year plans, preparing resource allocation strategies, and advising senior leadership on optimizing program operations. Evaluate program accomplishments against established goals and objectives, assess compliance with agency policies and regulations, and develop recommendations to address gaps or inefficiencies. Evaluate the content of new or modified legislation for projected impact on agency programs and resources. Serve as a senior advisor and authority on program evaluation and management practices, providing guidance to agency leadership and staff on improving program operations. Independently plan, organize, and direct team‑based studies that require collaboration across organizational lines, often involving interagency coordination or external stakeholders. Represent the agency in high‑level meetings with external stakeholders, including Congressional committees, other federal agencies, and international partners. Mentor junior staff and provide training on advanced analytical techniques, fostering a culture of continuous improvement and professional development. Requirements You must be a U.S. citizen to apply for this position. You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see One‑year probationary period may be required. A pre‑employment drug test will be required. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. DHS uses e‑Verify, an Internet‑based system, to confirm the eligibility of all newly hired employees to work in the United States. All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. Bargaining Unit Position: No Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement. Complete the initial online assessments and USA Hire Assessment, if required. Background Investigation To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. All selected applicants must undergo and successfully obtain and maintain a background investigation for Secret clearance as a condition of placement into this position. This may include a credit check, review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Reasonable Accommodation (RA) Requests If you believe you have a disability covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case‑by‑case basis. After adjudication decision, if you meet the minimum qualifications, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL. Qualifications Minimum Qualifications for GS‑14 Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS‑13 level in the Federal service, performing 4 or more of the following: Conducting in‑depth studies or evaluations that measure how well programs are working and recommending ways to improve them; Analyzing complex data from multiple sources using both statistical and qualitative methods to identify trends and inform decisions; Leading strategic or long‑range planning, including setting program goals and advising leadership on how to best use staff and resources; Presenting findings and recommendations to senior leaders through written reports, briefings, and presentations; Leading team projects across multiple offices or organizations and building agreement among stakeholders to put recommendations into action. All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. Education This job does not have an education qualification requirement. Benefits DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long‑term care insurance; retirement plan; Thrift Savings Plan; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service‑connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Assessment You will be evaluated for this job based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials, your responses on the application questionnaire, and your responses to all assessments required for this position. Competencies evaluated include: Accountability, Attention to Detail, Customer Service, Decision Making, Flexibility, Influencing/Negotiating, Integrity/Honesty, Interpersonal Skills, Learning, Reading Comprehension, Reasoning, Self‑Management, Stress Tolerance, Teamwork. Applicants must meet or exceed the cut score on the USA Hire Assessments. Overstating qualifications or cheating on assessments disqualifies a candidate. Additional Information Direct Hire Authority, Veterans, Career Transition Assistance Program and other policy statements are omitted for brevity because they are not essential to the core responsibilities, qualifications or benefits of the position. #J-18808-Ljbffr