Community Specialist

Job Details Job Location: Orange County - Mission Viejo, CA 92691 Position Type: Full Time Salary Salary Range: $70,304.00 - $80,000.00 Base+Commission/month Job Category: Sales & Marketing About our company Strategic Sanitation Services, Inc. is a purpose-driven company rooted in the values of Respect, Reliability, and Responsibility, with a deep commitment to our purpose — honoring God, caring for people, and serving our community. We provide concierge-level trash and sanitation management services to high-end apartment communities and HOAs across Southern California. We operate using the Entrepreneurial Operating System (EOS), with clear roles, accountability, and measurable results at every level. Our team members are trusted to own their work, bring issues to the surface, and execute against clear priorities every quarter. About the role The Community Specialist is the face of Strategic Sanitation Services to our customers. You will own a portfolio of active communities — building relationships, protecting revenue, finding opportunities to expand, and ensuring every client feels known, valued, and supported. This is not a call-center or quote-and-forget role. You will build relationships with property managers and HOA boards, bring in new communities, and grow your portfolio over time — protecting existing revenue while continuously expanding it. You bring the relationship. We bring the systems, the support, and a compensation plan that rewards your results. What you’ll do Own Your Portfolio Serve as the primary point of contact for the book of active communities they build Conduct regular proactive outreach and visits to existing customers Identify service concerns before they escape and resolve them quickly Build lasting relationships with property managers, HOA boards, and management company contacts Grow Revenue Prepare and present proposals through to close Pursue new leads through community events, referrals, data systems, and in-person outreach Track and manage your pipeline in HubSpot — accurate data is non-negotiable Operate with Accountability Set and own quarterly Rocks that reflect your highest-priority goals Report on your Scorecard metrics every week — know your numbers Participate actively in Sales and Marketing L10 Meetings, prepared to contribute Bring issues to the surface through the right process — not around people What you bring Must be Respectful, Reliable, and Responsible — this is non-negotiable 2+ years of experience in sales, account management, or a customer-facing relationship role A natural relationship-builder who earns trust quickly and maintains it Self-directed and accountable — you manage your portfolio without needing to be managed Comfortable presenting proposals and handling objections in person Organized and detail-oriented; you can manage multiple accounts without dropping the ball Proficient in HubSpot or willing to learn quickly; comfortable with Microsoft Office Suite Experience in property management, HOA services, or a service industry is a plus Valid driver’s license and ability to travel throughout the assigned territory Details & Benefits Full-time | Hybrid | Southern California Compensation: Base salary of $70,304.40 per year, plus Monthly Book Commission and Quarterly Performance Commission. Your total earnings grow with your book of business. Medical Dental Vision Life insurance 401(k) plan Vacation time Sick time IF YOU ARE RESPECTFUL, RELIABLE AND RESPONSIBLE, Please note this job description is not designed to cover or contain a comprehensive listing of duties that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Strategic Sanitation Services is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, national origin, age, sexual orientation, gender, disability, or any other legally protected status. #J-18808-Ljbffr