MEDICAL ASSISTANT - PACE

Medical Assistant (MA) for PACE Program

The Medical Assistant (MA) for the Program of All-Inclusive Care for the Elderly (PACE) provides essential clinical support to the interdisciplinary care team in delivering high-quality, holistic care to elderly individuals enrolled in the PACE program. The role involves assisting with patient care, supporting medical and nursing staff, performing clinical and administrative tasks, and ensuring that PACE participants receive compassionate and comprehensive services tailored to their individual needs.

Duties and Responsibilities

Assist healthcare providers during patient examinations, procedures, and treatments.

Take and document vital signs (e.g., blood pressure, pulse, temperature, weight, height).

Prepare and maintain examination rooms, ensuring they are stocked and sanitized.

Collect specimens (e.g., blood, urine) for laboratory tests as ordered.

Assist in administering medications, injections, and immunizations as directed by licensed providers.

Perform basic wound care, dressing changes, and other clinical tasks as needed.

Ensure safe handling and storage of medications and medical supplies.

Provide patient education and instruction on health maintenance, disease prevention, and treatment regimens under the direction of medical staff.

Communicate with patients and families regarding appointments, follow-up care, and instructions from medical providers.

Support the coordination of care across multiple disciplines, ensuring continuity and adherence to individualized care plans.

Schedule and confirm medical appointments, tests, and procedures for PACE participants.

Assist with care plan development and documentation in collaboration with the interdisciplinary team.

Maintain accurate and up-to-date patient records, both electronic and paper, in accordance with HIPAA regulations.

Perform routine clerical tasks including filing, data entry, and scheduling.

Prepare and maintain medical charts, ensuring all necessary documentation is completed and accurate.

Assist in preparing for care team meetings and provide relevant patient information as needed.

Process billing and insurance claims as applicable.

Work closely with physicians, nurses, social workers, physical therapists, and other members of the PACE interdisciplinary team to ensure coordinated care.

Participate in team meetings and case conferences to review patient progress and adjust care plans accordingly.

Promote a team-based approach to patient care that emphasizes compassion, dignity, and respect for the elderly population.

Qualifications

Education:

High school diploma or equivalent required.

Completion of a Medical Assistant training program or certification from a recognized institution.

Certification from a recognized medical assistant certification board (e.g., AAMA, AMT) preferred.

BLS (Basic Life Support) certification required.

Experience:

A minimum total of two years of working experience with frail or elderly population.

Skills and Knowledge:

Effective written and oral communication skills.

Demonstrated ability to problem solve and apply good judgment.

Ability to function well independently.

Ability to use or be trained in computer skills for the workplace.

Demonstrates necessary skills and knowledge as outlined in attached position-specific Competency Assessment Profile.

Able to speak Cantonese/Mandarin required.

Other:

Requires physical strength to perform the job.

Routine travel between PACE sites and in the community required.

Requires valid driver's license.

Physical Demands

Must be able to remain in a stationary position 50% of the time.

Ability to occasionally move about inside the office to access file cabinets, office machinery, etc.

Able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

Able to constantly position yourself to maintain files in file cabinets such as reaching with hands and arms, kneeling, crouching, etc.

The ability to communicate, detect, converse with, discern, convey, express oneself, and exchange information is crucial for this role.

Compliance with the Americans with Disabilities Act (ADA)

Our center is dedicated to fostering an environment that is inclusive and accessible, welcoming everyone with open arms. We strictly follow the guidelines outlined by the Americans with Disabilities Act (ADA), which includes a prohibition on discrimination in employment practices and other terms and conditions of employment.

By joining us, you will become part of an organization that cherishes diversity, inclusivity, and equal opportunity. Together, we can make a meaningful difference in our community and positively influence the lives of those we serve.