Houston Medical Center Clinical Liaison (SNF)

Job Description

Job Description

Regional Clinical Liaison / Director of Business Development

Houston Medical Center Clinical Liaison (SNF)

Position Summary

We are seeking a high-performing Regional Clinical Liaison / Director of Business Development to drive census growth and referral development across multiple Skilled Nursing and Transitional Care facilities. This role will focus on hospital partnerships, physician development, managed care relationships, regional market growth, and clinical admission management.

The ideal candidate possesses strong post-acute industry knowledge, experience utilizing ExaCare, and a proven track record of developing referral partnerships that generate high-quality admissions and sustainable growth.

Primary Responsibilities

Referral & Business Development

• Develop and maintain strategic relationships with referral sources throughout assigned regional markets.
• Establish and grow relationships with physicians, specialists, hospitalists, discharge planners, case managers, and managed care organizations.
• Execute physician development strategies designed to increase referrals and market share.
• Conduct regular calls and presentations to hospitals, physician groups, ACOs, skilled nursing facilities, assisted living communities, and senior living providers.
• Identify opportunities for growth through market analysis and referral trend monitoring.
• Represent the organization at networking events, healthcare forums, and community functions.

Clinical Admission Management

• Coordinate the evaluation and admission of patients from hospitals and community referral sources.
• Manage referral opportunities through ExaCare to ensure timely evaluation, decision-making, and conversion.
• Collaborate with facility leadership teams to optimize admission acceptance rates and census growth.
• Effectively communicate clinical capabilities and specialty programs to referral partners.

Regional Support

• Provide marketing and census development support across multiple facilities within designated regions.
• Partner with Regional Directors, Executive Directors, and clinical leaders to execute growth initiatives.
• Assist facilities experiencing census challenges by implementing targeted referral development plans.
• Support facility launch initiatives, physician engagement programs, and market expansion strategies.

Reporting & Analytics

• Maintain accurate referral tracking and pipeline management within ExaCare.
• Analyze referral patterns, conversion rates, lost opportunities, and admission trends.
• Develop action plans based on data and market intelligence.
• Provide regular reporting to regional and executive leadership regarding growth performance and referral activity.

Required Qualifications

• Minimum 3 years of Skilled Nursing or Post-Acute Care business development experience.
• Demonstrated success growing census within skilled nursing, rehabilitation, LTAC, or transitional care settings.
• Required experience utilizing ExaCare admission and referral management platform.
• Strong physician development and physician relationship management experience.
• Experience calling on: 
  • Hospitals
  • Health systems
  • Physician groups
  • Case managers
  • Discharge planners
  • Managed care organizations
  • Accountable Care Organizations (ACOs)
• Knowledge of Medicare, Managed Medicare, Managed Care, and post-acute reimbursement models.
• Strong presentation, communication, networking, and relationship-building skills.
• Ability to analyze market data and develop growth strategies.
• Excellent organizational and time-management skills.
• Valid Texas Driver's License.
• Reliable transportation with ability to travel throughout assigned regional markets.

Preferred Qualifications

• LVN, PTA, OTA, RT, or other clinical licensure preferred.
• Existing physician and hospital relationships within assigned markets.
• Experience working in high-acuity rehabilitation or transitional care environments.
• Knowledge of PointClickCare, ExaCare, WellSky, and managed care portals.
• Multi-facility or regional business development experience preferred.

What Makes a Successful Candidate

• Strong hunter mentality with exceptional relationship-building skills.
• Able to influence physician referral patterns and hospital discharge behavior.
• Comfortable presenting to executive leaders, physicians, and clinical teams.
• Data-driven and accountable for referral conversion performance.
• Passionate about improving patient outcomes through quality post-acute care placement.

Benefits

• Competitive Base Salary
• Monthly/Quarterly Bonus Opportunities
• Health, Dental & Vision Insurance
• 401(k)
• Paid Time Off
• Continuing Education Opportunities
• Career Advancement Opportunities
• Mileage Reimbursement
• Regional Leadership Exposure

Join a growing organization where your ability to develop physician relationships, leverage ExaCare, and drive regional census growth will have a direct impact on patient outcomes and company success.